Director Workforce Management

About the role

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our val

Requirements

• BA/BS with a minimum of 6 years' experience in management, inventory management, data analysis and/or reporting or any combination of education and experience, which would provide an equivalent background.
• Preferred Skills and experience
• Excellent analytical and problem-solving skills
• Excellent PC skills, especially in EXCEL
• Knowledge or experience with data tools like Alteryx or Databricks
• Background in statistics including Six Sigma, Data Science, or a mathematics degree
• Experience or knowledge of health care or property and casualty claims processes
• Will consider experience with back-office workforce planning and forecasting in other industries, such as logistics.
• For candidates working in person or virtually in the below locations, the salary* range for this specific position is $141,120 -$221,760
• Location(s): Illinois, Nevada
• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
• Job Level:
• Director
• Workshift:
• Job Family:
• BSP > Operations
• Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Benefits

Additional Information

Anticipated End Date: 2026-06-20 Position Title: Director Workforce Management Job Description: Director Workforce Management. Location: This role requires associates to be in-office 3 days a week , fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law The Director Workforce Management oversees Inventory Management, Demand Forecasting, and Data Analysis. Primary duties may include, but are not limited to: Leads a team of business analysts and managers accountable for supporting inventory management, claims forecasting, and staffing activities Develops long-range workforce planning models and forecasts accounting for Oversees project and process improvement work for claims operations Significantly impacts the company's ability to maintain and improve claims inventory aging and processing timeliness goals while improving administrative cost structure Works closely with other claims operations directors to achieve shared goals. Performs data analysis and develops new metrics and key performance indicators to improve performance Utilizes and advises on digital tools and technology to improve claims performance Demonstrates strong people-management skills with the ability to mentor, coach, and develop a team of associates. Travels to worksite and other locations as necessary.

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