Customer Support Specialist
External
Tp · Jaipur, RajasthanFull-timeOn-site3w ago
CRMDocumentation
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About the role
Designation - Technical support specialist Location - Jaipur Shifts - Rotational shifts (Night shift ) Key Responsibilities: Customer support - Handle inbound calls, emails, and chat queries from customers. Technical troubleshooting - Diagnose and resolve hardware, software, and network-related issues. Documentation - Record customer interactions and update CRM systems accurately. Service quality - Ensure timely resolution and maintain high customer satisfaction scores. Collaboration - Work wit...
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