Product Operations Batch Monitoring & Data Analyst

Responsibilities

• Monitor daily batch processing activities to proactively identify issues.
• Troubleshoot batch job errors using SOPs and statistical analysis methods.
• Update and maintain SOPs for batch jobs and monitoring workflows.
• Identify and recommend improvements to operational processes during release cycles.
• Assist with implementing monitoring solutions for new processes.
• Maintain clear documentation and strong communication across teams.
• Analyze production data using SQL to support issue triage and root‑cause investigation.
• Manage assigned tickets and document issues that need conversion to bugs for further review.
• Here is what you need:
• US Citizen (Public Trust eligible)
• Hands-on experience with batch processing systems and job monitoring tools.
• Proficiency in writing SQL queries.
• Ability to analyze data, evaluate data quality, and identify patterns and anomalies.
• Preferred experience:
• Experience supporting production systems in a fast-paced operational environment.
• Familiarity with SOP development or process documentation.
• Exposure to troubleshooting workflows or release-related process improvements.
• Experience collaborating across technical and non-technical teams.
• Splunk, Dynatrace and Jira skills highly desired.
• Bachelors degree
• The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
• $64,000 - $124,200 USD
• What We Believe
• Equal Employment Opportunity Statement
• Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
• Requesting An Accommodation
• Accenture Federal Services is committed to providing equal employment opportuniti

Benefits

Additional Information

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The work:

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