Salesforce ARM_Agentforce Developer
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Salesforce ARM_Agentforce Developer1 AI & MODERN TOOLING EXPERTISE Candidates must demonstrate hands-on proficiency with next-generation AI tools, LLM platforms, and Salesforce AI capabilities: CORE AI PLATFORMS & LLMS Claude (Anthropic) GitHub Copilot / Codex Cursor IDE ChatGPT-4o Gemini Code Assist SALESFORCE AI & AGENTFORCE LAYER Agentforce Sales & Deal Desk Agents Einstein Deal Insights Prompt Builder (Quote AI) Revenue Intelligence AI Einstein Opportunity Scoring MCP (Model Context Protocol) DEVELOPER PRODUCTIVITY & DEVOPS Salesforce CPQ / Revenue Cloud Salesforce Billing Apex, LWC, SOQL DocuSign / Conga CLM Git, SFDX, Copado Postman, MuleSoft REST APIs SALESFORCE CLOUD EXPERTISE ( ARM mandatory and ANY OF 2 CLOUDS AS MENTIONED BELOW ) Revenue Cloud (CPQ & Billing) Expert-level configuration and development across the full CPQ stack: product catalogue, bundles, pricing strategies (list, block, cost-plus, percentage of total), discount schedules, product rules, price rules, constraint rules, quote templates, multi-tier approval chains, and order management. Deep Salesforce Billing knowledge: invoice generation, payment processing, usage summaries, credit memos, and revenue schedule management. Advanced Revenue Management (ARM) Hands-on experience with Salesforce ARM for ASC 606 / IFRS 15 revenue recognition: performance obligation definition, standalone selling price (SSP) configuration, transaction price allocation, and automated revenue schedule generation. Ensure ARM outputs withstand internal audit and external auditor review. Sales Cloud Deep CPQ-to-Sales Cloud integration expertise: Opportunity Products, Contract generation, Order management, Account hierarchy pricing, and partner pricing tiers. Build AI-assisted Deal Desk workflows and approval automations triggered by CPQ pricing and margin data. Service Cloud Connect Revenue Cloud to service operations: contract entitlements triggering service SLAs, usage-based billing alerts, automated renewal case creation, and Agentforce Service Agent deflection for billing enquiries and contract amendment requests. Experience Cloud Build CPQ-connected partner portals enabling partner quoting, deal registration, margin visibility, and self-service renewal and amendment flows for end customers - reducing revenue team operational overhead. Data Cloud & Revenue Intelligence Unify product usage, billing, contract, and CRM data in Data Cloud to power AI-driven upsell/cross-sell recommendations, renewal risk scoring, and Revenue Intelligence dashboards that give leadership real-time ARR visibility. INDUSTRY DOMAIN KNOWLEDGE ( ANY ONE OF FOLLOWING ) Hi-Tech & SaaS Subscription pricing models: per-seat, usage-based, tiered, hybrid, and consumption-based billing configurations in Salesforce CPQ SaaS ARR/MRR/NRR metrics and how Salesforce Billing data feeds into revenue reporting and board-level financial dashboards Co-terming, pro-ration, and mid-term amendment logic for SaaS contract changes, upgrades, downgrades, and expansions Channel sales CPQ: reseller pricing tiers, distributor margins, partner deal registration discount logic, and MDF allocation PLG (Product-Led Growth) integration: product telemetry triggering auto-generated upsell quotes in Salesforce via MCP / API events Healthcare & Life Sciences Complex contracting in MedTech and Pharma: GPO contracts, IDN pricing agreements, government pricing, and formulary management Usage-based billing for medical devices and clinical SaaS platforms (per-scan, per-test, per-seat) with Salesforce Billing Compliance considerations affecting pricing configuration: Anti-Kickback Statute (AKS), Sunshine Act, and government contract requirements Multi-site, multi-entity contract structures common in health systems and hospital networks with parent-child account hierarchies RFP-driven pricing, government contract vehicles (GPO, VA, DoD), and public sector quoting configuration requirements FUNCTIONAL KNOWLEDGE (FOUNDATION FOR AI SOLUTIONS) Deep functional knowledge enables professionals to design AI-powered Salesforce solutions that reflect real business intent - not just technical requirements. This is what separates good implementations from transformative ones. Configure-Price-Quote Business Knowledge Understanding WHY products are bundled, priced, and discounted the way they are - not just HOW to configure it - enables CPQ developers to build AI-assisted pricing recommendations that respect real margin guardrails, reflect actual commercial strategy, and survive Finance review. Contract Lifecycle & Amendment Logic Functional fluency in co-terming, upgrades, downgrades, and cancellations means developers can build amendment and renewal automations that handle real-world edge cases - not just happy-path scenarios that break on the first mid-term change request. Revenue Recognition Principles A working understanding of ASC 606 / IFRS 15 allows CPQ/ARM developers to correctly configure performance obligations,
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