Multilingual Customer Care Representative (German/French)

About the role

Our mission at Qwello is to revolutionize the charging industry, we are committed to turn the world from combustion to electric. We design, build and operate charging infrastructure for the public space. We excel in simplicity, user focus and engineering excellence. We value diversity of thought, background and approaches and foster a culture of belonging. We understand that the best products are built by excellent teams, not individual superstars. Be part of shaping the E-mobility of the future! Therefore, to strengthen our team, we are looking for further full-time Customer Care Representative to join us remotely from throughout Germany at the earliest possible date. Become part of our international team and help shape the future of e-mobility! ⚡ As a Customer Care Representative at Qwello, you are responsible for ensuring that our customers feel looked after 24/7. You live our core value "Customer First" and are the first point of contact for customer inquiries of all kinds. You make sure that we constantly improve our product and our support processes with the help of customer feedback. Equal Opportunities: We strive to eliminate discrimination, remove barriers, and ensure equal opportunity through a transparent recruitment process. We are fully committed to fostering an inclusive and respectful work environment where everyone can succeed. At Qwello, everyone is welcome regardless of cultural background, creed, race, sexual orientation, color, or gender expression.

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