Senior Batch Specialist

Responsibilities

• Configure, test, and maintain TBA batch systems to meet client requirements.
• Deliver accurate system analysis, configuration documentation, and test plans.
• Support, monitor, and troubleshoot automated production batch jobs.
• Perform unit and integration testing and resolve defects.
• Ensure system stability post-implementation and during BAU operations.
• Maintain high standards of quality, accuracy, and compliance.
• Coach and mentor new hires and junior associates in batch configuration and testing.
• Collaborate with client delivery, shared services, and global teams.
• Proactively communicate status, risks, and issues to stakeholders.
• Work Allocation
• Documentation, production support & ongoing task management - 65%
• SDT huddles and client communication - 10%
• Coaching and Mentoring - 5%
• Shared services support - 5%
• Quality management - 10%
• Continuous improvement and organizational initiatives - 5%
• Skills & Technical Requirements
• Strong knowledge of US Benefits Domain: Health Management, Defined Benefits, Defined Contributions.
• Intermediate SQL querying and relational database concepts.
• SAS programming experience: basic JCL/Mainframe knowledge preferred.
• Strong understanding of batch processing and data flows.
• Experience with SDLC principles and system implementations.
• Hands-on experience in system analysis, configuration, unit and integration testing
• Strong debugging, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Behavioral Competencies
• Strong attention to detail and quality-first mindset.
• Ability to manage priorities independently and adapt to change.
• Proactive ownership and accountability.
• Effective collaborator across global and cross-functional teams.
• Mentoring and knowledge-sharing orientation.
• Adheres to Alight Code of Conduct and diversity & inclusion values.
• Supervision & Independence
• Works under consultation with Analyst Programmer / LPA / LPAA / CTM.
• Once priorities are defined, operate independently following established standards while escalating issues appropriately.
• Education & Experience
• Bachelor's degree in computer science, Mathematics, or related analytical discipline.
• B.Tech / BCA / MCA preferred.
• Minimum 1.5+ years of relevant experience in US Benefits Administration.
• Prior experience with Alight, Aon, or Wipro is an added advantage.
• Work Conditions
• Flexible working hours based on business needs.
• Collaboration with global and offshore teams.
• Mobility across India locations as per organizational requirements.
• Participation in training sessions, business routines, and office/offsite meetings.
• Our story
• At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
• Our Values:
• Champion People - be empathetic and help create a place where everyone belongs.
• Grow with purpose - Be inspired by our higher calling of improving lives.
• Be Alight - act with integrity, be real and empower others.
• It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
• With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
• Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
• Learn more at careers.alight.com .
• Alight requires all virtual interviews to be conducted on video.

Benefits

Additional Information

Role Title: Senior Batch Specialist Role Summary The Senior Batch Specialist is responsible for configuring, testing, and maintaining Alight's proprietary Total Benefit Administration™ (TBA) system. This role delivers accurate low-to-medium complexity analysis and test plans reflecting client requirements, ensures smooth batch operations post-implementation, and maintains ongoing system stability. The role also includes mentoring new associates and collaborating with global teams to ensure quality, compliance, and timely delivery.

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