Behavioral Health Registered Nurse / RN Team Lead - Inspire, Support, and Lead with Purpose
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Monarch · Raleigh, NCPrepare for this interview
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Responsibilities
- Ensure that customers get the ultimate customer experience from all BHUC staff, whether in the waiting room, on the phone or in a treatment experience.
- Serves as the tactical point person as it relates to the care of the people we support when the Program Director is not present on site
- Assist the Program Director in monitoring customer wait times, customer satisfaction, and providing support and assistance to team members to ensure program efficiency and effectiveness
- Complete triage assessment of individuals that present to the Behavioral Health Urgent Care for services
- Complete nursing assessments for individuals seeking services at the Behavioral Health Urgent Care
- Communicate with Program Director any operational/educational needs of the program
- Complete incident reports for any situations that may happen during the shifts worked
- Maintain trainings as required and requested
- Demonstrate knowledge of emergency procedures and assist in crisis situations
- Demonstrate knowledge of and comply with all agency policies and procedures
- Complete all other relevant responsibilities assigned by the supervisor
- Driving and travel may be required
- Make a Difference in Someone's Life!
- You Belong at Monarch
- Monarch is an Equal Opportunity Employer
- Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Benefits
Additional Information
Department: BH - Licensed Professional - Nursing Scheduled Weekly Hours: 24 Schedule : Friday (12pm-8pm), Saturday (8am-5pm), and Sunday (8am-5pm) Starting Pay: $37.00 Education We're Looking for: Associates: Nursing (Required) Certifications We're Looking For: Registered Nurse (RN) - State Board of Nursing Experience We're Looking For: Experience in a crisis management setting or service during which the individual provided crisis response | 3 Years | Required Experience with children/youth/adolescents in a Crisis setting | 1 Year | Required Supervisory Experience | 1 Year | Not Required
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