Senior Manager

About the role

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences. Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you'll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration. ABOUT VISTA Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you'll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers. POSITION OVERVIEW Duck Creek's products are designed for cloud-native true SaaS architecture and have a complex architecture that spans multiple layers of code and functionality. All products are deployed on the Azure cloud platform and use several Azure cloud services. We complete end-to-end automated testing and automate the end-to-end build to production deployment CI/CD processes. We are building a future-forward Duck Creek platform that will serve as the foundation for all the products and will provide multiple services that other products will use. The platform will include infrastructure, data, and various other services that will be required by all the products. You will work on one or more of Duck Creek's products. As a Senior People Manager, Engineering , you will be responsible for managing and ensuring the performance and results of multiple agile teams across the Engineering organization. Your key responsibilities will include:

Responsibilities

• Team Leadership and Management :
• Manage and be accountable for the performance and results of multiple agile teams.
• Lead and supervise teams, assuming people management responsibilities including the management of direct reports and subordinate team members.
• Set performance objectives and conduct annual performance reviews.
• Develop staff members through coaching and fostering a positive work environment.
• Mentor and grow team leaders, ensuring they have the support and guidance needed to succeed.
• Build and lead a culture of accountability to meet business objectives and goals.
• Strategic Planning and Execution :
• Manage planning, staffing, budgeting, and expense priorities.
• Recommend and implement changes to methods and processes.
• Drive teams to adhere to existing processes and define new/improved processes.
• Establish operational objectives and plans, delegating assignments to staff members.
• Provide end-to-end governance and manage stakeholder relationships across the business group.
• Perform risk and dependency management across the engineering organization.
• Oversee resource planning activities and drive process improvement across the suite.
• Technical Leadership :
• Lead and manage the technical activities of multiple complex software development projects.
• Ensure the team delivers software within the accepted quality standards by facilitating a working "definition of done" (DoD) for Agile stories within each team.
• Motivate teams to solve problems and deliver high-quality results.
• Play an active lead role within the skill organization.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• WHAT YOU'VE DONE
• Education and Work Experience :
• Bachelor's degree in Computer Science, Computer Information Sciences, or a related field.
• Total Work Experience: 15+ years (related to software development), 12 years minimum.
• OR Master's degree with 12+ years of experience.
• Leadership Experience: 5 years minimum
• Product Development Experience: 6+ years.
• Minimum 1 year of experience in AI native development.
• Knowledge and Skills Required (AI and Development Skills) :
• Machine Learning fundamentals (supervised, unsupervised, reinforcement learning)
• Deep Learning basics
• Generative AI (LLMs, prompt engineering, RAG, fine-tuning concepts)
• NLP, Computer Vision basics
• Model lifecycle (training, validation, deployment)
• MLOps concepts
• API-based AI integration
• Cloud AI services (Azure OpenAI, AWS Bedrock, Google Vertex AI)
• Proficient in scalable, resilient, modern, cloud-native development with .NET (primarily), Python, or Typescript.
• Proficient in Object-oriented design, .NET

Benefits

Additional Information

TITLE Senior Manager, People Manager

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Company Intel

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