Lead Network Architect, CX

Responsibilities

• Architect and evolve enterprise, data center, campus, and backbone network architectures using modern, scalable design principles.
• Design and optimize multi-cloud network architectures across AWS, Azure, and GCP, including WAN, cloud security, routing domains, and cross-cloud connectivity.
• Lead EVPN/VXLAN fabric designs, SR-MPLS/SRv6 architectures, and high-performance spine-leaf environments.
• Develop and implement Zero Trust segmentation models, identity-based policies, and micro-segmentation strategies.
• Design and maintain high-availability edge solutions including SD-WAN, SASE, secure remote access, and edge compute networking.
• Drive network automation initiatives using Terraform, Ansible, CI/CD pipelines, and Python-based automation.
• Implement intent-based networking models, configuration validation frameworks, and network digital twin platforms.
• Collaborate with cloud, security, and platform engineering teams on architecture governance, reference patterns, and design standards.
• Develop advanced observability and telemetry solutions using gNMI, gRPC, NetFlow/IPFIX, and cloud-native monitoring platforms.
• Lead troubleshooting, lifecycle management, and capacity planning across hybrid, multi-region, and distributed environments.

Requirements

• 8-12 years of hands-on experience architecting and operating large-scale enterprise or service provider networks.
• Expertise in core routing and switching technologies: BGP, OSPF, IS-IS, MPLS, EVPN/VXLAN, and Segment Routing.
• Deep experience with Cisco (NX-OS, IOS-XR, IOS-XE), Juniper (QFX), and Arista EOS with CloudVision.
• Strong multi-cloud networking experience including AWS Transit Gateway, Cloud WAN, Azure Virtual WAN, and GCP Cloud Router.
• Proficiency in network automation using Terraform, Ansible, Python, and Git-based workflows.
• Knowledge of SASE, SD-WAN, cloud firewalls, WAF, and DDoS mitigation.
• Understanding of Kubernetes networking (Cilium, Calico, AWS CNI) and service mesh architectures (Istio).
• Strong communication, architectural documentation, diagramming, and cross-functional leadership skills.
• CCIE, JNCIE, or Arista ACE-L3 (active or in progress).
• AWS Advanced Networking Specialty or equivalent cloud certifications.
• Experience with network digital twins, AIOps, or telemetry-driven automation.
• Experience with micro-segmentation platforms such as Illumio, Guardicore, or NSX-T DFW.
• Experience delivering IaC at scale, including CI/CD-driven deployments.
• Why Join Us
• Enjoy NICE-FLEX!
• Requisition ID:10261
• Reporting into: Manager, Cloud Operations Network, CX
• Role Type: Individual Contributor
• About NiCE
• Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

Benefits

Additional Information

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. We are seeking an experienced Network Architect to drive the design, modernization, and evolution of our global, multi-cloud, and next-generation enterprise network environments. The ideal candidate brings deep technical expertise, leadership capability, and a passion for automation-helping shape long-term network strategy, resiliency, and performance across a rapidly growing global platform.

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