Payment Operations Manager

About the role

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

Responsibilities

• Perform detailed checking and verification of remittance transactions to ensure accuracy and compliance with internal policies and regulatory requirements.
• Review Anti-Money Laundering (AML) transactions to identify and escalate any suspicious activities in line with AML guidelines.
• Oversee and manage a small team during the Team Lead's absence, ensuring smooth operations and timely resolution of issues.
• Assist the Head of Remittance in handling ad hoc tasks and projects as needed to support the department's goals.
• Maintain accurate documentation and records related to remittance and AML reviews.
• Collaborate with internal teams and external partners to resolve discrepancies and enhance operational processes.
• Ensure compliance with internal controls, company policies, and regulatory standards in payment operations.

Requirements

• Bachelor's degree in Finance, Business Administration, or a related field or Tertiary Education
• Minimum of 7 years of relevant experience in payment operations, remittance processing, or related financial services.
• Strong knowledge of AML regulations and transaction monitoring processes.
• Proven ability to supervise and lead a small team effectively.
• Excellent analytical skills with strong attention to detail.
• Good communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in payment systems and Microsoft Office applications.

Benefits

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