Door Attendant

About the role

As the first point of contact, you'll set the tone for the guest experience the moment they arrive. From opening doors with a gracious smile to coordinating transportation and assisting with luggage, you'll play a vital role in delivering smooth, thoughtful, and elevated service.

Responsibilities

• Provide a warm, genuine welcome to guests as they arrive at the hotel
• Open and close doors, ensuring an attentive and polished arrival and departure experience
• Offer valet parking services, safely and efficiently handling guest vehicles
• Assist with taxi arrangements and ensure timely transportation coordination
• Serve as the first point of contact for house car service, arranging guest pickups and drop-offs
• Assist with guest luggage, providing courteous, prompt, and professional support
• About You
• Excellent customer service and communication skills
• Professional appearance and a positive, engaging attitude
• Ability to respond to guest needs quickly, courteously, and confidently
• A strong sense of responsibility and a guest-first mindset
• Valid Driver's License
• Valid Security License
• Why Choose Us?
• Our culture is caring and thoughtful, and we deliver good-natured, informed service, perfectly executed to evoke a sense of fulfilment and well-being. As part of our team, you can look forward to a variety of activities and perks that support your passion for hospitality and nature:
• Designed by Nature work environment
• Health & Wellness - Competitive Vision, and EAP program
• Retirement Planning
• Enhanced Holiday Benefit
• Career Advancement: We're growing rapidly and with growth comes advancement opportunities (around the globe)!
• SH University - Offers eligible team members a chance to grow and flourish through professional development and certifications via our exclusive online learning platform.
• Team Member Recognition Program - Earn rewards and pay it forward while doing all the good you can!
• Terms & Conditions apply to all benefits.
• About us...

Benefits

Additional Information

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. We're looking for a Door Attendant who will be the warm, welcoming face of our hotel-creating memorable first and last impressions for every guest. As our welcome ambassador, you'll bring professionalism, attentiveness, and genuine hospitality to each interaction, ensuring every arrival and departure is seamless and exceptional. Inside Tip: Knowing a thing or two...or three about the history of our property to share with your guests will set you up for success.

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