Senior Supplier Integration Lead

Responsibilities

• Own the integration capability end to end- the architecture, patterns, and standard for how a new supplier gets connected, from API design through production
• Ship Tern's first cruise and lodging integrations- the actual code, not just the plan
• Navigate the realities of

Additional Information

Integrations are vital to Tern's success. We've proven they work and we will win this $1.6T industry. This role builds and leads these integrations, setting the patterns the entire team builds on for years. If you want to own the architecture while leading a talented squad shipping the travel industry's most important integrations every single week, come build it with us. ABOUT TERN Tern is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the entrepreneurs who built it. Nearly 98% of travel agencies are small businesses. These businesses have been chronically underserved by technology. We're here to change that. Our platform helps travel advisors run more efficient, professional, and profitable operations, giving them the modern infrastructure they need to lead the next chapter of travel. But the impact goes beyond business. Travel advisors help clients move more intentionally through the world. When a traveler works with an advisor, they're more likely to avoid overtouristed hotspots and more likely to spend their dollars in places where they can do real good. That's the kind of travel we want more of. At Tern, we believe in small business. We believe in the power of travel. And we're building the future of both. SENIOR SUPPLIER INTEGRATION ENGINEER LEAD Tern's success and growth runs through integrated suppliers. Every supplier integration we add expands what advisors can book without leaving the app, and every integration that runs reliably earns their trust in a way no feature can. We've been building toward this moment, and now we're ready to grow it properly. You'll lead the integrations squad, the team building net-new bookable inventory- our first cruise integration, our first lodging integration, then every cruise, lodging, and insurance partner we can get. This isn't a coordination role. You'll own the architecture, write the code, and set the standard for how a new supplier gets connected from the first design conversation through production monitoring. The patterns you establish determine how fast the team moves for years. You'll partner closely with a second integration engineer from the start. You set the direction, they build alongside you. Over time, as the team grows, you'll grow into coaching and leading more engineers, but you stay in the work. Why Tern? Tern is building the platform travel advisors run their entire business on, and we believe the next great aggregator in travel gets built right now, on AI. The window to win this market is open, and we intend to take it. With capital and real momentum behind us, we're growing the engineering team this summer to put fuel behind what's already working. This role owns a real part of how Tern works, the kind of work the rest of the team depends on. We hire engineers with high agency and the trust to execute independently, set direction through their work, and lift the standard of everyone around them. We hire for proven execution, so we want to see specific evidence of what you've shipped and the impact it had, in your resume and in the room. Engineering Standards Ship regularly. Every engineering pair ships a working, tested feature every week. Fast and good are not in tension. Testing is part of the build. We own our code and how users experience it. We watch what we ship in production, stay close to support, AppSignal, Bugsnag, and Canny, and own our fixes end to end. We make the people around us faster and better, through code and design reviews that teach, through clear written work, and by unblocking our colleagues quickly. Every team is an AI team. We use AI fluently in daily work, from design review to test generation to debugging. We run Claude Code with a deep library of custom skills and agents, unlimited token usage, and we're actively building agentic and MCP-based tooling on top of our own systems. This is how we move fast and build well. Our stack Tern is a Ruby on Rails application with a Hotwire front end, backed by a Postgres database and hosted on Heroku, though we are migrating to Google Cloud Platform. Our data flows through to BigQuery, where we build reporting in Hex. Claude Code, with our own library of custom skills and agents, is part of daily development. You don't need to have used every piece, but you should be fluent enough to be productive quickly and excited to work this way. A note on how we structure senior roles : Tern runs a player-coach model. Our most senior engineers lead through their own work first, and grow into coaching and, over time, managing the engineers around them. We hire people who can lead a project thread without becoming a bottleneck.

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