Principal Software Engineer, AWS Training and Certification Tech Services (TCTS)

About the role

AWS Training & Certification (T&C) is the global learning and credentialing arm of AWS, reaching millions of individuals trained on AWS products and serving both individual learners (B2I) and enterprise customers (B2B). T&C Technical Services (TCTS) is the engineering organization that designs, builds, and operates all T&C products.

Requirements

• 12+ years of software engineering with a proven track record of leading large-scale projects experience
• 5+ years of designing, developing, and delivering eLearning content experience
• Experience developing, deploying and managing AI products at scale
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, WA, Bellevue - 200,100.00 - 270,600.00 USD annually

Additional Information

How often have you had the opportunity to define the technical architecture for an AI-powered learning platform that reaches millions of learners worldwide? Are you passionate about the intersection of conversational AI and education? Amazon Web Services Training & Certification (T&C) is looking for an experienced Principal Engineer who is excited about building the next generation of AI-driven learning experiences at global scale. As a Principal Engineer in AWS T&C organization, you'll be the technical leader for our Learning Experiences and AI capabilities - the learner-facing layer where every customer interaction happens. You'll own the end-to-end architecture for our AI-powered learning assistant, govern multiple production learning surfaces serving millions of active users, and drive the convergence of our learning experience portfolio into a unified, AI-augmented platform. You'll set technical strategy across conversational AI, full-stack experience architecture, and cross-service integration - thinking globally about system design while obsessing over the details of the learner experience. Key job responsibilities ● Own the full technical architecture of the AI-powered learning platform - multi-turn conversation management, user context management, goal-based learning UX, and real-time AI integration ● Define and enforce unified integration standards across multiple learner-facing surfaces including AWS Skill Builder, Classroom Experience, and immersive learning (AWS LABS, AWS JAM, Gamified Learning such as Simulearn and CloudQuest), and other learning modalities (web, mobile, desktop app) ● Govern zero-downtime change processes for customer-facing platforms serving millions of active learners - establishing canary deployment patterns, feature flag architecture, and rollback standards ● Architect AI-augmented experiences for enterprise customers and instructors ● Drive cross-team API contract negotiations and integration patterns across platform, content, and AI/ML services ● Author technical strategy documents and design specifications that set architectural direction for the organization ● Mentor and accelerate senior engineers across teams, raising the technical bar across the portfolio ● Drive the convergence of learning surfaces into a modular, unified learner experience layer

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Amazon Web Services, Inc.? Share your experience