Engineering & Technology Lead

About the role

We're looking for an Engineering & Technology Lead to build and own Accora's software capability. This is not a traditional IT leadership role - it's a hands-on engineering position with accountability for delivering real systems while shaping how we build and run technology across the business. You'll lead software delivery end-to-end, while also overseeing core IT operations and a small existing team. The focus is on building well-structured, reliable systems that support our operations and customer experience - not theoretical architecture or large programme management. Key responsibilities, duties and tasks Own and deliver Accora's software roadmap, from idea through to deployment and support Design and build full-stack solutions, remaining hands-on in development Establish and manage a robust CI/CD pipeline and development lifecycle Implement testing standards and ensure high-quality, maintainable code Lead and support a small internal team (including NetSuite and IT support roles) Oversee core IT operations to ensure continuity of existing systems Work closely with non-technical stakeholders to translate business needs into practical solutions Introduce and manage AI-assisted development approaches where appropriate Ensure appropriate governance, documentation and change control - particularly in a regulated environment Manage external suppliers and technology partners where required Leadership & management Build a high performing team with shared ownership for results and clear accountabilities for each team member, encouraging high performance and addressing any performance issues Manage short- and longer-term team resource plans to ensure effective allocation against department goals Offer praise for high performance freely, build positive relationships with team members, peers and directors Input into, create and implement Company and department action plans that seek to improve employee engagement and retention Effectively manage your department budget, ensuring you meet agreed budgeted amounts, seek authorisation when required and gain value for spend Where needed and with the relevant director support, manage formal employee processes: disciplinary / grievance / absence / recruitment / annual leave approval / employee review Experience and knowledge It is essential that the postholder has: Experience in software engineering with clear ownership of delivered systems Strong full-stack capability, with confidence making architectural decisions across front and back end Hands-on experience building and owning CI/CD pipelines end-to-end Experience leading delivery (not just contributing) through to completion with appropriate documentation Experience working with or evaluating AI development tools It is desirable that the postholder has: Experience across multiple languages (e.g. Python, TypeScript, Go) Exposure to ERP systems or NetSuite integrations Familiarity with Microsoft 365 and broader IT system oversight Experience in observability, security and system resilience Supplier or vendor management experience Skills and abilities It is essential that the postholder has: Excellent English skills Ability to clearly communicate technical decisions to non-technical audiences Other requirements It is essential that the postholder has: Ability to influence and engage with colleagues, peers, key customers and prospects Full driving licence Eligible to work in the United Kingdom It is desirable that the postholder has: Comfortable managing a small team with mixed skillsets Company Laptop provided Annual leave: 25 days per year and public holidays Private medical healthcare cover Training and development opportunities About Accora: We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy. This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.

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