Administrator

About the role

Role: General Administrator - Professional Qualifications Location: Raynes Park - SW20 0BA Working Model: Hybrid - Wednesdays & Thursdays in the office, 3 days working from home We're looking for an organised and detail-focused General Administrator to support the smooth running of our professional qualification programmes, including CIPD and CMI. This is a great opportunity to play a key role behind the scenes - keeping things running efficiently, ensuring records are accurate, and supporting a positive experience for our learners. What you'll do Support the day-to-day administration of qualification programmes Manage enrolments, submissions and learner records Respond to learner and stakeholder queries in a friendly, professional way Help track assessments and support quality assurance processes Maintain accurate data across systems like Moodle, Salesforce and SharePoint Produce reports and keep documentation organised and compliant What we're looking for Previous admin experience and strong organisational skills Great attention to detail and ability to manage multiple tasks Confident using Microsoft Office (especially Excel and Outlook) Clear, professional communication skills Nice to have: Experience with CIPD/CMI, Moodle, or CRM systems like Salesforce Why join us? Hybrid working Opportunity to build experience in professional qualifications Supportive team with a focus on continuous improvement If you're someone who enjoys keeping things organised, working with data, and supporting a great learner experience, we'd love to hear from you.

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