Founding Forward Deployed Engineer - WorkOS - Enterprise Agentic AI

About the role

We are looking for a Founding Forward Deployed Engineer - WorkOS - Enterprise Agentic AI to be the vanguard of the WorkOS mission. This is a role for a "heretic": someone who cares more about solving the problem and delivering value than following a rigid spec. You will be the bridge between our core AI engine and the messy, high-stakes reality of our customers' operations. As an FDE, you aren't sitting in the back office; you are on the front lines, embedded with internal Careem verticals and external enterprise partners. In partnership with your implementation squad, consisting also of business transformation consultants, you will identify their deepest friction points and build the "special ops" code that proves the power of WorkOS. Your work is the proof of concept that will redefine how the region works.

Responsibilities

• Tip of the Spear : Lead the deployment of WorkOS in the field. You will be responsible for understanding a customer's operational "chaos" and architecting an AI-driven solution that fixes it in weeks, not months.
• Feedback Loop Mastery : You are the eyes and ears of the product team. You will translate field-tested insights into core product requirements, ensuring WorkOS remains grounded in real-world utility.
• Winning Stakeholders : Act as the technical face of WorkOS. You'll need to win the trust of stakeholders, navigate complex enterprise hierarchies, and persuade skeptics by shipping results that speak for themselves.
• Technical Versatility : One day you're setting up a RAG pipeline; the next, you're debugging a legacy enterprise API or designing a custom dashboard. You do whatever is necessary to make the solution land.

Requirements

• 5-8+ years of high-octane engineering experience . You are likely a senior-level engineer who is "hungrier" than your peers and bored by traditional, slow-moving dev cycles.
• The FDE Pedigree : Experience in forward-deployed, mission-driven environments (e.g., Palantir, high-growth startups, or specialized consultancy) where you worked directly with customers.
• Full-Stack Polyglot : Mastery of the modern stack (React/TS, Python/Node) with the ability to jump into any codebase and be productive on day one.
• AI Fluidity : Strong working knowledge of LLMs, prompt engineering, and agentic frameworks. You don't just know the theory; you know how to make AI work in production.
• Excellent Communication : You are a "social engineer." You can explain complex AI logic to a CEO and then pivot to a deep-dive session with an infrastructure lead without missing a beat.
• Relentless Bias for Action : You are a builder who values shipping over perfection. You have a "founder-level" sense of ownership and aren't afraid to get your hands dirty.
• Willingnes

Benefits

Additional Information

Careem is building the Everything App for the greater Middle East - making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people's lives and build an awesome organisation that inspires. Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region's best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan. We're now entering our next chapter - one powered by AI. We're looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it's streamlining operations, enhancing customer experience, or reimagining internal systems - we want people who can make Careem work smarter and move faster. The mission We believe the transformative potential of AI is significantly under-realised in our region. To bridge this gap, we are incubating a new division within Careem dedicated to Enterprise AI Transformation. We are reimagining and building the future of work to simplify and improve how businesses function in the era of GenAI with WorkOS: a next-generation 'operating system' designed to deploy, orchestrate, and improve AI agents across every customer and operational journey (and increasingly autonomously). This isn't just automation; it's about creating a hybrid workforce where self-learning AI agents handle the heavy lifting, empowering our people to focus on the highest-value, most creative work. The team This group operates as a startup within Careem with a distinct mandate: move fast, build boldly, and deliver production-grade AI systems that fundamentally change how the region leverages technology.

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