Business Development Executive

Responsibilities

• Assist in acquiring new customers within the freight forwarding and logistics industry through proactive outbound sales calls, emails, and follow-ups.
• Support the development and maintenance of strong relationships with existing customers.
• Identify potential sales opportunities and assist in building and maintaining a healthy sales pipeline.
• Act as a point of contact for customer inquiries related to freight services, rates, and shipment status.
• Coordinate closely with operations, customer service, and documentation teams to ensure smooth shipment execution.
• Prepare quotations, freight rates, and basic sales proposals in accordance with customer requirements.
• Assist in negotiating freight rates and commercial terms with customers under supervision.
• Conduct basic market research on customers, trade lanes, and competitor activities.
• Support tender, RFQ, and quotation submissions when required.
• Follow up on customer feedback and assist in resolving service-related issues to ensure customer satisfaction.
• Maintain accurate customer records, sales activities, and reports in internal systems.
• Provide regular updates on sales activities and customer developments to management.

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Company Intel

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