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Director, Strategic Account Liaison

External
intelliatx logoIntelliatx · Cambridge, MA
Full-timeHybrid2w ago
ComplianceCross-functional CollaborationExcelLeadershipRailsStrategic Planning
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Responsibilities

  • Team Leadership & Development
  • Build, lead, and mentor a high-performing team of Strategic Account Liaisons focused on activating treatment sites, building operational care pathways, and infusion capabilities to ensure pull-through and administration of Intellia therapies
  • Establish clear goals, performance metrics, and development plans to support team growth and success.
  • Foster a culture of collaboration, accountability, and continuous improvement.
  • Strategic Leadership
  • Define and drive the strategy for treatment site enablement, ensuring alignment with sales , medical, patient services, marketing, commercial operations, and market access
  • Develop a roadmap for treatment center activation , operational excellence, and long-term scalability.
  • Serve as a thought leader and internal advocate for treatment center needs
  • Cross-Functional Collaboration
  • Partner with Sales , Medical Affairs, Market Access , Marketing , Commercial Operations , and Patient Services to ensure seamless treatment center activation and support.
  • Represent the treatment center function in leadership forums and strategic planning discussions.
  • Partner with commercial leadership to provide updates on performance and site activation
  • Operational Excellence
  • Oversee the development and implementation of standardized processes for treatment center profiling, qualification, and training
  • Monitor treatment center performance and drive continuous improvement in key metrics such as turnaround time, compliance, and capacity utilization .
  • Ensure adherence to regulatory and quality standards across all treatment center activities.
  • External Engagement
  • Build and maintain strong relationships with treatment center leadership, including C-suite , P&T committee members, pharmacy leadership, and revenue cycle managers.
  • Serve as a senior point of contact for escalations, strategic partnerships, and long-term planning with key institutions.
  • Represent the company at industry forums, conferences, and working groups related to treatment site readiness and enablement.
  • Supervisory Responsibilities
  • Build and lead a new team focused on site and treatment center strategy and operations.
  • Optimize team structure, roles, and responsibilities to support current and future business needs.
  • Lead recruitment, onboarding, and development of team members.
  • Foster a collaborative, inclusive, and high-performance culture that encourages innovation and accountability.
  • Provide coaching, mentorship, and performance management to ensure team success and professional growth.
  • About You:
  • Collaborate with human resources to attract, hire, develop, and motivate top industry talent to ensure the highest performance st

Additional Information

Why Join Intellia? Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases. Beyond our science, we live our four core values: One, Explore, Disrupt, Deliver and feel strongly that you can achieve more at Intellia. We have a single-minded determination to excel and succeed together. We believe in the power of curiosity and pushing boundaries. We welcome challenging thoughts and imagination to develop innovative solutions. And we know that patients are counting on us to make the promise a reality, so we must maintain high standards and get it done. We want all of our people to go beyond what is possible. We aren't constrained by typical end rails, and we aren't out to just "treat" people. We're all in this for something more. We're driven to cure and motivated for change. Just imagine the possibilities of what we can do together. How You Will Achieve More: We are seeking an experienced and v isionary Strategic Account s Director to lead the enablement and optimization of treatment s ites delivering our transformative CRISPR therapy to patients. Reporting to the S enior Director , S trategic Accounts Team Lead this role will lead a new team of 6 to 8 strategic account liaisons who will profile and prioritize tr eatment sites pre-launch including stakeholder mapping, capabilit y and capacity assessments, and developing care pathways supporting the patient to product journey. Following launch, this role will ensure this team leads treatment pull-through including procurement, delivery, and administration of therapy. T he ideal candidate brings a strong background in treatment site activation , cross-functional leadership, and a passion for building infrastructure that supports patient access to one-time therapies . This is a career-defining opportunity to lead the first-ever commercialization of an in vivo one-time CRISPR based therapy, requiring a leader who can build and inspire high-performing teams while navigating uncharted territory in genetic medicine. The ideal candidate is a strategist with a strong entrepreneurial spirit, collaborative mindset, and a deep commitment to Intellia's core values: One, Explore, Disrupt, and Deliver.


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