Computer Assistant

About the role

WHAT IS TAX PAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS SC - Accounts Management - REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-07: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Experience operating computer equipment and assisting with automated computer processing systems; reviewing computer reports and system information to identify errors; recognizing and reporting hardware, software, and processing problems; and assisting with testing, installing, and implementing system updates and changes. SPECIALIZED EXPERIENCE GS-08: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Experience operating computer equipment and providing support for automated computer processing systems; analyzing data and reviewing computer reports and diagnostic information to identify problems/errors; researching system requirements, computer program processes, and transaction issues to determine causes; recognizing and correcting hardware and software problems; and reporting findings to users, programmers, and system support personnel. SPECIALIZED EXPERIENCE GS-09: To be eligible for this position at this grade level, you must have at least one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes: Experience providing technical support for automated computer processing systems; analyzing system data, computer reports, and diagnostic information to determine causes of processing problems/errors; researching system requirements, computer program processes, and transaction issues; developing and recommending corrective actions; coordinating with users, programmers, and system support personnel to resolve hardware and software problems; and assisting with testing and implementation of program changes and system updates. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens". TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-5, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03, or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.

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Company Intel

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