Assistant Golf Pro

Benefits

Additional Information

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Responsible for assisting in the management of daily golf and club operations, ensuring an exceptional experience for members and guests. This position supports the Head Golf Professional in overseeing practice facilities, tournaments, instructional programs, retail operations, and overall golf services, while maintaining the highest standards of service, professionalism, and club culture. The Assistant Golf Professional will also assist in supervising golf staff, including scheduling, payroll, performance tracking, and staff training, to ensure a cohesive and high-performing team. RESPONSIBILITIES OF THE POSITION: Assist in the coordination and supervision of daily golf and club operations, ensuring smooth execution of member and guest services, tournaments, events, and instructional programs. Provide a welcoming, professional, and accommodating atmosphere for members, guests, and visitors. Manage and oversee golf cart operations, ensuring carts are clean, fully stocked, safe, and ready for use at all times. Supervise practice facilities, ensuring amenities are properly set up, maintained, and replenished throughout the day. Support golf instruction programs, including group clinics, private lessons, and junior development initiatives. Monitor pace of play on the golf course, ensuring adherence to club standards, rules, etiquette, and service protocols. Assist in tournament and event preparation, including logistics, scoring, staffing, and member/guest communications. Conduct basic club repairs and maintain accurate inventory of golf equipment, instructional materials, and supplies. Support retail operations, including merchandising, inventory management, and sales assistance. Provide exceptional customer service, resolving inquiries, anticipating needs, and maintaining member satisfaction. Supervise golf staff, including scheduling, payroll processing, performance evaluations, and follow-up on assignments. Facilitate staff training, onboarding, and ongoing professional development to maintain a high-performing team. Monitor adherence to club policies, safety procedures, and service standards across golf operations. Collaborate with other departments to ensure seamless cross-functional operations and communication. Perform additional duties as assigned by the Head Golf Professional or club management to support operational success. REQUIRED ATTITUDES/ BEHAVIORS Strong leadership and team-building skills, with the ability to motivate and develop staff. Excellent communication and interpersonal skills. High level of professionalism and strong customer service orientation. Ability to multitask efficiently and work effectively under pressure. Positive attitude, proactive approach to problem-solving, and a solutions-oriented mindset. Attention to detail and commitment to excellence in all operational and service aspects . REQUIRED EXPERIENCE, ABILITIES, and/ or SKILLS Class A PGA Professional or actively pursuing PGA membership. Minimum of three years of experience in golf operations, hospitality, or related industry preferred. Knowledge of golf rules, etiquette, and tournament operations. Experience with golf instruction and player development programs. Proficiency in Microsoft Office (Word, Excel) and golf management software. Experience supervising staff, managing schedules, payroll, and performance reviews. Ability to work in a fast-paced environment while maintaining high service standards. Valid driver's license required. Strong organizational and administrative skills. COMPETENCIES FOR SUCCESS IN THE ROLE Teamwork: Works collaboratively with colleagues and other departments to achieve shared objectives. Customer Orientation: Anticipates and exceeds member and guest expectations in all interactions. Leadership & Staff Development: Provides guidance, training, and mentorship to team members while promoting a culture of excellence. Decision Making: Exercises sound judgment in operational and personnel matters, ensuring quality and efficiency. Time Management: Prioritizes and manages multiple tasks and responsibilities effectively under pressure. Problem Solving & Initiative: Identifies challenges, develops solutions, and implements improvements proactively. Attention to Detail: Maintains accuracy, consistency, and high standards in all service and operational duties REQUIRED EDUCATION High school diploma or equivalent required. Enrollment in PGA Professional Golf Management (PGM) program preferred. Class A PGA Professional or actively pursuing PGA membership. HEALTH AND SAFETY NEEDS Ability to perform physical tasks including standing, walking, and moving continuously for extended periods (5+ hours per shift). Ability to lift, carry, push, or pull equipment or supplies weighing up to 50 lbs safely. Capability to operate golf carts, instructional equipment, and

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