Account Director

About the role

The Account Director has a key role in maintaining the client's stability and influences their potential growth. The Account Director is responsible for maintaining strong client relationships and for the output of excellent marketing/advertising/PR (online and offline) activities and creative strategies. The Account Director must use his/her experience and discipline to drive constant improvement. The job scope covers: Client service, development of customer insights based on data, development of communication strategies and campaign plans, supervision of campaign executions, project management, quality controls, and reporting.

Responsibilities

• Client Management
• With the line manager, responsible for ensuring Client satisfaction and handling strategic issues or problem resolution of one-to-one marketing issues
• Develop a comprehensive understanding of the marketplace and our Client's business including various media and distribution channels
• Proactive engagement with client to improve existing services, in order to drive profitable Client relationships
• Be accountable for the security of our Client's business
• Manage and ensure quality of our services to Clients
• Management and handling of key client briefs, projects and requests, including the refinement of the above
• Typical day-to-day management of clients and their requests including presentations, documentation, client activity administration, etc.
• Key person supervising the excellence of projects; effectively manage and interpret Client feedback; guide/lead Account Managers and Account Executives to implement projects smoothly and effectively
• Support line manager in developing initiatives for new business or extending existing business
• Financial control of billings and 3 rd party costs
• Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
• Cultivate high-level contacts within business and industry relations
• Lead major offline activities/events and overall quality control
• Strategy
• Provide account planning and strategic support to key Clients
• Provide Clients counsel in the development of successful customer management strategies
• Lead the team to write communication plan/PR plan
• Understand industry/market trends and the success factors critical to the organization's long-term sustainability and competitiveness
• Understand the offering of the 6 Capabilities
• Modify proposals based on changing business conditions
• Creative Leadership
• Drive the right Client briefs for internal stakeholders, mainly strategy, creative and delivery teams
• Take ownership of the quality of creative responses in conjunction with Creative Director
• Ensure creative team motivation and working processes
• Oversee project briefings (both written & actual briefing) & client approval
• Provide creative judgement
• Leadership & Pe ople Management
• Develop working relationships with Account Managers and Executives to ensure that once briefed the campaign/project moves forward smoothly
• Be the first stop in resolving problems raised by Account Managers and Executive
• Work with BD/GAD to project future account team personnel requirements and overcome any existing issues
• Assume responsibility. Proactive and energetic working attitude, and always be positive.
• Take responsibility for

Benefits

Additional Information

About Ogilvy Ogilvy, part of WPP, has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity - innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com , and follow us on LinkedIn , X , Instagram , and Facebook. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com . About Ogilvy Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

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