Senior Client Partner - Retail, CPG, and Automotive

Responsibilities

• Opportunity Shaping and Commercial Strategy
• Work with Client Partners, Business Development Managers, Industey SMEs & Delivery teams to identify, qualify, shape, and monetise strategic opportunities across new and existing clients in Retail, CPG, and Automotive.
• Bring significant experience in commercial, growth, sales, strategy, consulting, client development, or pursuit leadership, with a proven ability to shape and convert complex client opportunities.
• Act as a senior commercial partner in opportunity development, helping teams move from early client conversations through to compelling propositions and winning responses.
• Interrogate client briefs, challenges, and business contexts to identify the underlying commercial, operational, customer, or technology problem that needs to be solved.
• Translate ambiguous or broad client needs into clear opportunity hypotheses, value propositions, win themes, and response strategies.
• Apply strong commercial acumen to understand value drivers, buying motivations, commercial models, opportunity economics, and the conditions required to win.
• Bring a strong commercial lens to opportunities, ensuring responses are not only creative and strategically sound but also commercially viable, deliverable, and aligned to Endava's growth objectives.
• Draw on experience in technology services, digital transformation, consulting, professional services, or a related sector to shape commercially credible opportunities.
• Pitch and Proposal Leadership
• Lead the development of compelling pitches, proposals, RFP responses, and strategic client presentations across Retail, CPG, and Automotive opportunities.
• Bring a strong track record of leading or materially contributing to successful pitches, proposals, RFP responses, and strategic client pursuits ranging from £500k to over £10m+.
• Own the narrative architecture of major responses, ensuring each pitch tells a clear, differentiated, and persuasive story.
• Define the response strategy, including positioning, win themes, client value, proof points, solution narrative, and commercial rationale.
• Work with SMEs, delivery leaders, industry experts, designers, technologists, and commercial teams to gather the right inputs and shape them into a coherent, client-ready response.
• Ensure proposals are tailored to the client's business context, strategic priorities, decision criteria, stakeholder motivations, and commercial objectives.
• Apply excel

Additional Information

The Growth discipline is responsible for driving business growth, shaping strategic opportunities, building trusted client relationships, and creating compelling propositions that connect client needs with Endava's capabilities. This strategic and consultative team brings together client partners, sales leads, business development specialists, industry advisors, solution experts, alliances teams, and operational leaders to identify, shape, and convert opportunities for growth. This is a senior commercial role focused on monetising opportunities across both existing client relationships and new business pursuits within Retail, CPG, and Automotive. This is not a traditional lead-generation role, nor is it a conventional account ownership role. Instead, it acts as the driving force behind high-quality pitches, proposals, and strategic client responses, helping Endava turn opportunities into compelling, differentiated, and commercially viable propositions. The role sits at the intersection of strategy, sales, storytelling, solution shaping, and AI-enabled commercial execution. It will form part of a team of similar commercial specialists, working alongside industry subject matter experts across Retail, CPG, and Automotive. Together, this team will help identify client needs, shape propositions, and build responses that improve Endava's probability of winning strategic opportunities. This person will work closely with Client Partners, Business Development Managers, industry teams, delivery leaders, and subject matter experts to define the real client need, shape the opportunity, craft the narrative, and build responses that are distinctive, relevant, credible, and outcome-led. The role requires strong commercial judgement, strategic thinking, senior client presence, and excellent written and verbal communication skills. You will help clients and internal teams move beyond the stated brief to identify the "brief behind the brief", ensuring Endava's responses are tailored to the client's business context, decision criteria, stakeholder priorities, and commercial objectives. You will be expected to fully embrace AI as part of the sales and pursuit process, using AI tools to accelerate research, sharpen thinking, strengthen narratives, improve proposal quality, and increase the efficiency and effectiveness of commercial activity. They should be confident experimenting with AI, applying critical judgement to its outputs, and acting as an advocate for responsible, high-value AI adoption across the sales cycle.

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