Training Specialist II

About the role

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose: Responsible for identifying training needs, developing training materials and facilitating training. Provides training, guidance and leadership for new training specialists. Develops performance assessments and testing materials. Manages trainees and communicates effectively with area management on trainee performance. Location : This position is full-time (40-hours/week) Monday-Friday fully onsite. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-4:30PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is located at 4101 Percival Road Columbia, SC 29229-8320.

Responsibilities

• Identify developmental needs and provide guidance, coaching and train-the-trainer sessions as needed. Prepare appropriate reports and presentation materials as requested. Facilitates training to all levels of management.
• Evaluates various training trends, techniques, and/or programs. Performs other tasks as needed to support the training area to include but not limited to maintenance of training database, reports, assessments, etc.
• To Qualify For This Position, You'll Need The Following:
• Required Education: Bachelor's Degree
• Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
• Required Experience: 3 years-job related work experience, including 2 years' training experience plus 1 year insurance related work experience.
• Required Skills and Abilities:
• Strong verbal, written and human relations skills; Strong research, planning and data gathering and analysis skills.
• Strong design and development skills to create outputs in various methods.
• Strong Organizational skills necessary to schedule, prioritize and complete work assignments.
• Ability to acquire strong knowledge for multiple lines of business and job functions.
• Ability to acquire an understanding of the complex technical environment of the organization.
• Excellent project management skills. Able to perform job responsibilities with little to no management supervision.
• Demonstrate skills in training material development and classroom presentations to large groups and a variety of audiences.
• Understand Adult Learning Principles and appropriate learning development methodologies.
• Our Comprehensive Benefits Package Includes The Following:
• We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to

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