Customer Support Officer #10110

Responsibilities

• Liaise with customers on work schedules, service requests, and related activities.
• Coordinate with operations coordinators on work schedules, manpower planning, and job arrangements.
• Answer and record incoming requests from customers.
• Share work requests with the operations team for follow-up.
• Update work orders and schedules accurately.
• Prepare call record summaries, including subcontractor work requests.
• Ensure tools and equipment are issued and returned in good working condition.
• Perform data entry and maintain records.
• Carry out other duties as assigned by supervisors.
• APPLY NOW!!!
• Customer service or call centre experience will be an advantage.
• Able to work on shift schedules.
• On the job training will be provided
• Kindly apply through ANY of the following methods:
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10110 on the email subject.
• Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Additional Information

Job Description Industry/ Organization Type: Engineering and Construction Position Title: Customer Support Officer Working Location: Kaki Bukit Working Hours: 5 days (Shift Rotation: Morning Shift 7:00am-4:00pm; Afternoon Shift 1:30pm-10:30pm; Night Shift 10:15pm-7:15am) Salary Package: Basic salary up to $2,300 + Night Shift Allowance + Variable Bonus Duration: Contract Role (Opportunity for Permanent Conversion)

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