Technical Program Manager III, Systems & Hardware

About the role

We're looking for a Program Manager II to own the end-to-end planning, execution, and health of cross-functional programs. You'll be the connective tissue between engineering, product, design, and business stakeholders - not just tracking status, but actively driving outcomes. When blockers appear, you resolve them. When plans slip, you replan proactively. When risks emerge, you own them through to closure. This is a role for someone who operates with urgency and ownership, not someone who waits to be asked.

Responsibilities

• Program Planning & Execution
• Own the program plan end-to-end - define roadmaps, milestones, and dependencies across 2-4 concurrent programs spanning multiple teams.
• Actively maintain plans on a weekly basis; when schedules slip or scope shifts, replan proactively with stakeholders rather than waiting to be directed.
• Manage cross-team dependencies and sequencing to ensure smooth handoffs and no surprises at launch.
• Program Health & Blocker Resolution
• Maintain a continuous, real-time pulse on program health across schedule, scope, quality, and team capacity - not through weekly snapshots, but through active day-to-day engagement with teams.
• When health indicators slip, take direct action: escalate with a clear recommended path forward, re-scope with product, or coordinate engineering resources. Do not simply report status.
• Drive blockers to resolution within 48 hours or establish a clear escalation path. Program health should never be a surprise to leadership.
• Anticipate risks before they become issues; develop and track mitigation plans with clear owners and deadlines.
• Release Quality & Bug Resolution
• Actively monitor defect and bug queues across programs, maintaining a clear picture of open issues by severity, owner, and target resolution date - not as a passive observer, but as an engaged driver of closure.
• Partner with engineering and QA leads to run structured bug triage, ensuring issues are prioritized against release criteria and nothing critical slips through without a decision.
• Track bug burn-down trends in the lead-up to releases; escalate when defect volume or severity threatens the release timeline or quality bar.
• Own the release readiness picture - consolidate bug status, open risks, and outstanding sign-offs into a clear go/no-go recommendation for stakeholders.
• Drive resolution of release-blocking bugs with the same urgency as program blockers - follow up daily if needed, escalate with a recommended path, and don't close the loop until the issue is resolved or formally accepted as a known risk.
• Stakeholder Communication & Alignment
• Lead cross-functional syncs and write clear, concise status reports that give stakeholders at all levels the right context to make decisions.
• Partner with Engineering Managers and Product Managers to align on scope, sequencing, and tradeoffs - surfacing tensions early and facilitating resolution.
• Escalate issues with a point of view, not just an alert. Come to every escalation with a recommended solution.
• Process & Operational Excellence
• Design and refine program processes - sprint planning, review cadences, escalation paths - tailored to each team's working style.
• Drive post-mortems and retrospectives with rigor; translate findings into concrete process improvements that stick.
• Identify patterns across programs where systemic fixes can reduce recurring friction.

Requirements

• 4-7 years of experience in program or project management in a software or technology environment.
• Demonstrated track record of driving programs to completion in ambiguous, fast-moving environments - not just tracking them.
• Strong written and verbal communication; comfortable presenting clearly to senior leadership and technical teams alike.
• Solid familiarity with Agile, Scrum, or Kanban methodologies and when to apply each.
• Technical fluency sufficient to engage credibly in engineering and architecture discussions - you don't need to write code, but you need to understand how software gets built.
• Experience with program management tools such as Jira, Asana, Linear, or similar.
• A bias for action: you close loops, you follow up, and you treat an unresolved blocker as your personal problem until it's solved.
• PMP, PMI-ACP, or equivalent certification.
• Experience working in [your domain - e.g., cloud infrastructure, fintech, consumer apps].

Benefits

Additional Information

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Program Manager III Mid-Level | Technology | Full-Time

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