Merchant Services Officer

Responsibilities

• Entering merchant and account data from source documents within time limits
• Compiling, verifying accuracy and sorting information to prepare source data for computer entry
• Research and obtain further information for incomplete documents
• Scan documents and print files, when needed
• Keep information confidential
• Respond to queries for information and access relevant files
• Comply with data integrity and security policies
• Handle enquiries from internal and external customers
• Filing of documents
• Ad-Hoc duties includes but not limited to backing up office Admin and providing support to the team
• QUALIFICATIONS AND REQUIREMENTS
• Must be Permanent Resident or Singaporean Citizen
• Minimum Diploma with 3 years relevant working experience
• Excellent communication skills in both English and Mandarin
• Banking experience and credit card knowledge, an advantage
• Able to work independently with minimum supervision
• Flexible to work beyond regular office hours for occasional office maintenance if required
• Ability to follow all company policies and procedures, as well as internal departmental procedures
• Possess good computer skills, including proficiency in Microsoft Office applications
• Meticulous; attention to details
• Excellent knowledge of correct spelling, grammar and punctuation
• Organization skills, with an ability to stay focused on assigned tasks
• Typing speed and accuracy

Benefits

Additional Information

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. OVERALL OBJECTIVES OF THE ROLE The position is based in Singapore to support the Sales team. The core duties are to provide clerical and administrative support and perform operational functions of Point-Of-Sale terminal related activities

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