Payments Operations Lead

Responsibilities

• Own Yaydoo Payments Operations
• Run the day-to-day operation of the Yaydoo payments platform, monitoring transaction activity, surfacing anomalies, and resolving issues before they affect customers.
• Drive payment volume growth by removing friction from onboarding, activation, implementation, and operational handoffs.
• Track and improve key performance metrics, including throughput, success rates, settlement timing, exceptions, reconciliation quality, and operational cost.
• Refine business rules, payment workflows, exception handling, reconciliation processes, and operating playbooks.
• Partner with sales, implementation, support, and customer-facing teams to activate new Yaydoo customers and partners.
• Drive Cross-Functional Execution
• Work closely with product and engineering to identify operational pain points, prioritize infrastructure improvements, and validate releases against live payment flows.
• Partner with compliance, treasury, finance, and CX to ensure payment operations scale safely and do not become a bottleneck to growth.
• Translate operational data and frontline learnings into clear recommendations for roadmap, process, and leadership decisions.
• Lead cross-functional initiatives without relying on formal authority.
• Strengthen Controls, Reporting, and Scalability
• Maintain strong documentation, reporting, controls, and auditability across Yaydoo payment flows.
• Identify operational risks, gaps, and tradeoffs, then present clear recommendations to leadership.
• Build repeatable processes that can later be applied across additional markets, payment methods, or business units.
• Support LATAM and Multi-BU Expansion Over Time
• Extend proven Yaydoo payments playbooks into selected Paystand business units as the platform matures.
• Support LATAM expansion by adapting operating models to local market needs, regulatory considerations, payment-method coverage, partner integrations, and customer onboarding requirements.
• Help define the future team structure, workflows, and operating model needed to scale payments operations regionally.
• What

Additional Information

At Paystand, we're not just another fintech company-we're trailblazers in decentralized finance (DeFi), transforming how businesses manage their finances. With thriving hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we're leading a global revolution in financial systems. Recognized on the Inc. 5000 list for five consecutive years, we're among the fastest-growing companies reshaping the future of finance. Our Expanding Ecosystem: Paystand isn't just a company-it's a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we're building an expansive ecosystem designed to revolutionize financial operations and fuel business growth worldwide. Why Paystand? What We Do: By harnessing the power of blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, lower transaction costs, and unlock new revenue streams for businesses. Why We Do It: We're driven by a mission to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B payments. How We Do It: As change-makers in the DeFi movement, we don't just follow trends-we set them. If you're passionate about shaping the future of fintech and eager to redefine what financial technology should look like, Paystand is the place where you can make a significant impact. Join Us: Be part of something bigger. Join Paystand and help us lead the financial revolution. As part of the Paystand ecosystem, Yaydoo helps businesses streamline financial operations through automation and digital payments. This role will play a key part in supporting and scaling Yaydoo operations within Paystand's growing organization. Role At A Glance The Payments Operations Lead will own the execution, hardening, and scaling of Yaydoo's payments operation. The product is already live and processing real volume; this role is about turning a launched capability into a reliable, repeatable, and growing payments business. Day one, this person will focus on Yaydoo. As the operation matures, the role is expected to expand into broader LATAM payments initiatives and selected Paystand business units. The path is from focused ownership to regional and multi-BU leadership, earned through strong execution, operational rigor, and business impact. This is a hands-on, cross-functional role working closely with product, engineering, compliance, finance, treasury, CX, and the Yaydoo business team. The Payments Lead will be accountable for improving transaction performance, customer activation, operational quality, internal controls, and unit economics. Over time, this role may grow into building and leading a payments operations function as Paystand expands its regional footprint.

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