Vet Clinic Implementation Associate

About the role

The Vet Clinic Implementation Associate at Vetcove is responsible for overseeing the end-to-end management of the large scale projects that enhance the customer experience for our users, and streamline processes. This role will be client facing as the point of contact for our external partners throughout the entire project lifecycle, while also being a liaison internally between our engineering and business teams. The ideal candidate will be highly motivated and very skilled in the realm of multitasking, staying organized, and maintaining a sharp attention to detail. Success in this position requires a strong ability to effectively time manage, set expectations, and communicate clearly and effectively to multiple parties. In this position, one must manage multiple projects at a time, so ability to work in a fast-paced environment is a requirement. This role will require travel.

Responsibilities

• Effectively communicate with the team and all stakeholders to set priorities, ensure that project milestones expectations are met, and determine team member expectations across departments as well as communicating directly with executives and leadership teams to provide progress updates
• Develop project plans and timeline to ensure that team members understand the expectations
• Identify areas where team members are needed to ensure that project milestones and deliverables are completed according to the schedule
• Collaborate cross-functionally with leadership to define processes and milestones, and ensure we are on track to complete by our intended launch date
• Provide project updates on a consistent basis to various stakeholders
• Assign project tasks based on creative team members' individual strengths, skill sets, and experience levels
• Understanding business goals and connecting them with prioritization of incoming project requests

Requirements

• Must have previous experience either working directly in a veterinary clinic OR working directly with clinics implementing new veterinary software
• Experience in managing different types of projects that involve developing partnership plans, preparing for integrations with 3rd parties, and strategizing for new feature and product launches
• Excellent organization and time management
• Excellent communication and interpersonal skills
• Experience building roadmaps, project plans and timelines with strong attention to details
• Humility and willingness to roll up sleeves and take ownership of clearing any obstacles the team faces
• Experience working effectively in a heavily cross-functional, fast-paced environment
• Ability to hold others accountable for deliverables against tight timelines
• Benefits (Full Time Roles)
• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events
• In addition to base compensation, Vetcove offers a comprehensive benefits
• package. Please refer to the "Benefits (Full Time Roles)" section above for more
• details.
• To apply, please submit your application through Vetcove's Careers Page. The application deadline is accepted on an on going basis.
• Please note we are unable to sponsor work visas at this time.
• Attention all job seekers! We want to ensure that you're well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like yo

Benefits

Additional Information

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.

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