Engineering Manager - AI specialist

About the role

At Valtech, you'll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care and dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The context Valtech is a strategic partner for this client, responsible for the design, delivery, and operation of large-scale digital platforms across eRetail and Retail. After successfully industrializing e-commerce and retail delivery, the next strategic frontier is Artificial Intelligence as a core transformation lever, impacting the entire value chain: engineering productivity, delivery predictability, quality, testing, operations, and production support. AI is no longer treated as a set of isolated experiments. It is a foundational capability that must be embedded into Valtech delivery operations, at scale, with measurable business and operational impact. Beyond AI, Valtech is continuously expected to innovate and improve its delivery and support model, strengthening efficiency, quality, resilience, and time-to-market in a demanding retail environment. This role exists to ensure that AI transformation within Engineering excellence and broader operational innovation are structured, governed, value-driven, and industrialized, while reinforcing operational excellence across all delivery domains. The role is transversal by design: authority comes from expertise, vision, and execution leadership, not from direct hierarchical control. Reporting to Client Partner and Managers at Valtech for our luxury and international client you will: Lead Valtech's end-to-end AI transformation and operational excellence for the client account. Own the definition, orchestration, and execution of AI initiatives, ensuring they move from POC to industrialized, production-grade capabilities delivering tangible value. In close coordination with the AI Transformation Program Manager, ensure AI-driven transformation is consistently embedded across the four core pillars of delivery: Agile Operating Model Engineering Quality & Testing Production & Support Beyond AI, actively drive innovation and continuous improvement of delivery and support operations , leveraging AI, automation, process optimization, and new operating practices.

Responsibilities

• AI Transformation Leadership
• Define and own the global AI transformation roadmap across eRetail and omnichannel delivery.
• Ensure AI initiatives are aligned with the client's business priorities and Valtech's delivery and operational objectives.
• Drive AI adoption beyond experimentation, with clear industrialization paths, ownership models, and value tracking.
• Position AI as a structural enabler of delivery performance, quality, and operational efficiency.
• Coordination with AI Transformation Program Management
• Work in close partnership with the AI Transformation Program Manager, ensuring alignment between strategic roadmap, execution planning, and delivery reality.
• Contribute delivery and operational expertise to program-level prioritization, sequencing, and risk management.
• Ensure consistency between program governance and on-the-ground execution across teams.
• Act as the operational counterpart to the program manager, securing adoption, scalability, and sustainability of AI initiatives.
• Governance & Stakeholder Management
• Act as Valtech's AI and operational excellence reference toward the client.
• Represent AI and delivery innovation initiatives in SteerCos, transformation committees, and executive forums.
• Provide clear, structured reporting on progress, value delivered, risks, and dependencies.
• Escalate blockers early and propose concrete, execution-ready mitigation plans.
• Transversal Team & Community Leadership
• Animate and federate a transverse community of AI and innovation champions embedded across engineering, QA, support, and product teams.
• Lead and coordinate distributed AI Ops, scripting, automation, and tooling resources, notably in India.
• Ensure consistency of practices, standards, tooling, and documentation across all domains.
• Reinforce a shared ownership model: innovation and AI are collective responsibilities, not isolated initiatives.
• AI Integration Across the 4 Pillars:
• Engineering
• Promote AI-native architectures, developer productivity tools, and best practices.
• Support AI-assis

Benefits

Additional Information

Engineering Manager - AI Specialist (all genders) Why Valtech? We're the experience innovation company - a trusted partner to the world's most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

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