Security Officer
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Responsibilities
- Monitor and control access to team member entrances, ensuring a secure environment for guests and staff.
- Execute regular patrols throughout the hotel to identify and address safety hazards, contributing to overall guest satisfaction.
- Respond effectively to emergencies in accordance with established Emergency Response Procedures, safeguarding lives and property.
- Maintain detailed logs for visitor access and package removal, enhancing security protocols and compliance with organizational policies.
- Inspect packages entering and exiting the premises, preventing unauthorized items and maintaining facility integrity.
- Document security incidents and actions taken, ensuring transparency and accountability within security operations.
- Enforce hotel policies and regulations consistently, fostering a culture of safety and respect among team members and guests.
- Interact professionally with guests, addressing concerns and enhancing their overall experience at the hotel.
- Monitor CCTV systems and assist in maintaining a secure environment, promptly reporting suspicious activities.
- Facilitate communication with management on safety-related maintenance issues, ensuring timely resolution and compliance with safety standards.
- Manage lost and found items efficiently to uphold hotel standards and improve guest trust and satisfaction.
- Collaborate with team members to support health and safety training initiatives, reinforcing a commitment to maintaining a safe workplace.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
- Your Qualifications Include :
- Previous experience in hotel security or a related field required (1-3 years preference).
- Ability to remain calm and make sound decisions in high-pressure situations required.
- Ability to operate departmental vehicles, including electric transport vehicles required.
- Basic first-aid certification or ability to administer first aid preferred.
- High school diploma or equivalent; an associate's degree in criminal justice, security management, or a related field is preferred.
- Knowledge of security systems, safety regulations, and emergency response protocols preferred.
- Experience using CCTV systems and other security technology preferred.
- Experience in customer service or hospitality to enhance guest interactions preferred.
- Background in law enforcement or military service is a plus.
- Strong observational and problem-sol
Requirements
- Observant Protector : You have an eye for detail and a knack for spotting potential issues before they arise.
- Calm Decision-Maker : You thrive under pressure, making sound choices when it matters most.
- Clear Communicator : You connect easily with guests and team members, ensuring clarity and reassurance in every interaction.
- Integrity-Driven : You uphold the highest standards of safety and professionalism in everything you do.
- Team-Oriented : You value collaboration and work seamlessly with others to maintain a secure environment.
- Veterans and military spouses encouraged to apply.
Benefits
Additional Information
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
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