Technician

About the role

Job locations are accessible by MRT (Orchard Area) - To perform troubleshooting ,inspections and examinations, troubleshoot as per customer's complaints or upon actual diagnostic. - May require to Contact customer via phone Call/Whatsapp/SMS to provide quotation for out of warranty repair and update repair status should there be additional fault or for fault verification. - To repair and replacement of defective parts, components or upgrading softwares to rectify the fault within the expected repair time. - To conduct maintenance checks to ensure quality and efficiency of devices - To meet all required repair KPIs.(eg. Repair turnaround time, quality of each repair...etcs) - Adhere to OEM and Company's SOP to achieve KPIs and repair processes - To update all daily repairs into the (including reporting of common faults found during diagnosis or repairs) service repair system. - Ensure technical table are neat and tidy at the end of the work day.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at IX MOBILE PTE. LTD.? Share your experience