Associate Cloud Operations Engineer (Req# 1164)

About the role

As an Associate Cloud Operations Engineer, you will be responsible for working in a team-based environment supporting our customers running workloads in the public cloud. You will work in conjunction with your team to foster heightened customer experience and drive technical innovation in the managed services practice. At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results. Corporate Values Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect. Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers. Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success. Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us. Commitment to Diversity, Inclusion and Belonging We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law. ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work. Physical Requirements While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to suppo

Responsibilities

• The essential functions of this position include:
• Support and maintenance of Azure production environments
• Ensuring availability, performance, security, governance and scalability of Azure production systems via various monitoring, logging, and other toolsets
• System troubleshooting and problem resolution across various application domains and platforms.
• Support of systems for metrics, logging, and monitoring on Azure platform.
• Maintenance and management of tools for automation of different operational processes.

Requirements

• Experience supporting customers deploying workloads in the public cloud
• Ability to troubleshoot complex, interdisciplinary public cloud technical issues
• Ability to work in a diverse and geographically dispersed team environment with multiple engineering resources of varying skillsets and responsibilities
• Excellent written and verbal communication skills with the ability to work with a wide range of Customers across different verticals
• Familiar with cloud networking constructs such as Expressroute and VNETs
• Experience working in CI/CD pipelines to include tools such as Azure DevOps
• Knowledge of operating system administration to include Linux and Windows
• Microsoft technologies to include Active Directory, SQL, Patch Management, Certificate Services, Cloud Identity to include Active Directory and Azure Active Directory
• Cloud Security services to include Defender for Cloud, Key Vault, Azure Firewall, Azure WAF
• Kubernetes systems administration
• Experience with application load testing and quality assurance activities
• 1+ years of experience in deploying and supporting complex datacenter and/or public cloud environments
• Entry level public cloud related certification preferred
• Position Specifics
• #IND1

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