Manufacturing Service & Repair Specialist

Benefits

Additional Information

We are looking for a skilled and driven Manufacturing Service & Repair Specialist to join our team and support the operation, maintenance, and continuous improvement of Colorbiotics equipment in the field. This hands-on role is critical in ensuring our machines are reliable, safe, and functioning at optimal performance levels. You'll serve as both a technical expert and a customer-facing representative, with responsibilities ranging from installation and troubleshooting to providing valuable feedback for product development. If you're passionate about problem-solving, innovation, and making a real-world impact through engineering, this is the role for you. Note: While this is a remote position, candidates must reside (or relocate) in the East Coast region- preferably in North Carolina -and be willing and able to travel up to 65-70% of the time. Install, calibrate, maintain, and repair Colorbiotics equipment at customer sites Troubleshoot mechanical and electrical issues, coordinating part orders and replacements as needed Deliver real-time feedback and field insights to engineering and product development teams Provide excellent customer support, ensuring equipment users receive training and technical guidance Maintain comprehensive service records while adhering to safety protocols Support sales efforts with technical consultation and customer engagement Uphold high standards of service and performance across all operations Must have a clean driving record and valid drivers license Technical Knowledge Ability to read and interpret blueprints and electrical schematics Familiarity with preventative maintenance protocols Understanding of diesel components, hydraulic systems, and welding/metal fabrication Experience working with electronic and electromechanical systems Education & Experience High school diploma required Vocational/technical training in mechanical or electrical systems Associate degree in Ag Power Technology, Automated Systems Technology, Electromechanical Maintenance Technology, or related field preferred Although a CDL is not required, must meet DOT guidelines/requirements Bachelor's degree in Agriculture Systems Technology, Mechanical Systems Technology, Systems Technology Management, or related field is a plus Equivalent experience may be considered in place of formal education Why Join Us? Work with cutting-edge equipment in a hands-on, dynamic role Be part of a company focused on innovation and continuous improvement Collaborate with a supportive team that values your technical insights Competitive salary and benefits package Opportunities for growth and professional development

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