Business Continuity or Business Process Assistant Manager/ Manager role (perm role) with a Global Maritime MNC

About the role

Looking for Management Consultants from Big 4 firms or other consultancy firms, or cands with business process owner/consulting experience gained with MNCs Experience mapping/documenting business processes, rolling out improved business processes, and driving changes is required Possess the ability to influence key stakeholders and effectively challenge their views where necessary. Also has strong critical thinking skills. Our client is a leading MNC in the shipping industry based in town. It is looking to hire a management consultant who will report to an experienced Business Strategy Mgr for a global shipping MNC. The co allows a WFH arrangement 1 day per week. This is a permanent position. As the Business Process Assistant Manager/ Manager, you are responsible for analyzing, designing, implementing, and optimizing business processes across the organization. This role plays a critical part in improving efficiency, reducing costs, and achieving strategic business objectives. You are part of the Corporate Business Planning/Strategy team. Location: Singapore Conduct thorough assessments of existing business processes and data back up plans (non-technical) to identify inefficiencies and areas for improvement. Utilize process mapping and modeling techniques (e.g. flowchart) to document and visualize current processes. Design and develop new or improved business processes that are efficient, effective, and aligned with organizational goals. Collaborate with cross-functional teams (e.g. IT, Operations, Finance, Marketing, Trade, Fleet) to gather requirements and ensure stakeholder buy-in. Project manage the implementation of new or improved processes, including change management activities and employee training. Monitor process performance using key performance indicators (KPIs) and other metrics. Analyze data and identify areas for continuous improvement. Develop and maintain comprehensive process documentation, including standard operating procedures (SOPs) and process maps. Prepare reports and presentations to communicate process improvement initiatives and results to management. Bachelor's degree in Business Administration, or a related field e.g. IT. Preferably 4 to 8 years of Management Consulting exp gained with a Big 4 or boutique consulting firm. Or cands with business process owner/consulting experience gained with MNCs will be considered. Some exposure to Business Process Management or Business Process Consulting is required Experience mapping/documenting business processes, rolling out of improved business process and driving changes is required Strong analytical and problem-solving skills with the ability to identify root causes of issues. Highly organized with the ability to prioritize competing demands, including the ability to prioritize work and meet deadlines. Has the ability to work effectively with cross-functional teams. Experience in Cyber/Business Continuity Plan (BCP) is advantageous but not required. Strong on cognitive assessment/abstract reasoning skills Has the ability to appropriately influence key stakeholders (including senior management) and effectively challenge their views where necessary. Also has strong critical thinking skills. Has excellent communication and presentation skills, with the ability to interact with senior management. Proficiency in MS Excel. Proficiency with a process mapping tool e.g. Miro will be advantageous but not a must. Shipping /maritime industry is useful, but this is not a must Selling pts: The co is a large shipping MNC with the global HQ based in Sgp The co allows a WFH arrangement 1 day per week. The role is based in town The role will allow exposure to interacting with senior management The co offers a good var bonus for a good performer To apply, please send your cv in word doc to resume@cap-cg.com. Please also include details on your current salary, expected salary and notice period in your cv. We regret to inform that only shortlisted candidates will be notified. Posted by: CAP Consulting (EA license: 14C7175) Caroline Poh (EA Registration: R1105649) Date Posted - 12 June 2026

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