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WPP Media - Senior Director Account Lead

External
wpp logoWpp · Tokyo, Japan
Full-timeOn-site3w ago
LeadershipNegotiation
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About the role

This role forms a key part of the Mindshare Japan Leadership Team. The Client Leader will be responsible for working collaboratively with local, regional and global colleagues to deliver best in class service and delivery to the several clients. Leading the client relationship and maintenance of the quality of contracted services, lobbying additional assignments as well as developing an appetite for and building revenues from out-of-scope offerings and value add services for the assigned client are also core to this role. Additionally, it is expected to work on the new business pitch with the collaboration work with the regional and global teams in Mindshare networks as well as WPP agencies. Finally ensuring commitments made to clients are specific and deliverable, ideally exceeded! 3 best things about the job: Opportunity to manage the several teams. Key strategic role in Mindshare's business and Japan's leadership Exposure with regional and global teams across Mindshare network and WPP agencies Measures of success: In three months, Gained the respect of your team, leadership team and global/ regional stakeholders Created relationships with key clients Set your own agenda and roadmap for media In six months, Met revenue and client satisfaction targets Ensured that each member of the team can successfully followed up on their professional growth plan In twelve months, Optimized the team structure as required Be described as our clients' lead business partner across key accounts Objectives Lead a brand with services scope focused on communications planning and online media campaign implementation management, by leveraging performance data analytics and your digital expertise. Define the strategic approach on the account to meet the client's business objectives and strategies and oversees the implementation of the annual planning as well as the implementation approach in conjunction with the client team Support management for the profitable and efficient running of each account through the allocation of resources, process and systems across the portfolio. Client Management Anticipate the client's needs and set up internal process to meet / exceed them Own the end-to-end client interaction and engagement to ensure the long term success of the relationship Operational Excellence Lead conversations with global and regional teams and cascade clear understanding of strategic principles, guidelines and deliverables to the team Manage team to ensure deliverables are met Improve interfaces between planning, buying and digital teams within Mindshare and wider GroupM Build capabilities in diversified offerings such as content, digital, analytics, etc. People Leadership Identify, retain and develop talents at all levels in order to effectively deliver to the customer with operational excellence. Manage and develop the team individually and collectively Maintain high level of motivation throughout team members Qualifications and Requirements 7+ years of senior management experience Bachelor's degree in a business, numerical or analytical degree Excellent communication and negotiation skills, ability and flexibility to manage both local and global stakeholders Ability to influence and manage senior client stakeholders (media managers, marketing directors and country heads) Demonstrable people management experience gained within a matrix management structure and specific capability at developing and sharing knowledge and developing team(s) and resource capabilities Bilingual preferred with fluency in English. More about Mindshare We were born in Asia in 1997, a start up with a desire to change the media world. Now we are a global agency with more than 7,000 employees in 116 offices across 86 countries, operating as one team - #teammindshare . We believe that in today's world, everything begins and ends in media. We aim to be our clients' lead business partner, to grow their business, and drive profitability through adaptive and inventive marketing. We do this through speed, teamwork and provocation and by operating as a ne

Additional Information

WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We have been building the world's most valuable brands for 50 years and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com.


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