Logistics Service Officer / Executive
External
Lth Logistics (singapore) · Banyan Drive, SingaporePrepare for this interview
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About the role
- Act as a contact person between the customer and the Company to ensure all parties understand the requirements and adhere to established timelines - Provide customer service for the overall Order Fulfilment from Order creation until Order closure - Creation of orders in OMS System and monitor inventory movement through WMS System - Booking of Timeslots with Customer's Vendor and liaise with internal Operations Teams for the collection of the Products for Drumming - Printing of Labels via customer's SAP System - Monitor the Order progress of the Inbound activities with the Warehouse and Transportation Operations Teams and advise customer when required - Monitor the Order progress of the Outbound activities with the Warehouse and Transportation Operations Teams and advise customer when required - Ensure all customers' queries and complaints are investigated and resolved with Operations Teams - Responsible to capture all the costs incurred for any Outbound, Inbound or Local Delivery/Collection Order in the System and closure with the Billing of an Order - Other administrative tasks
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