Account Manager, West

Responsibilities

• Account Ownership
• Revenue Growth and Retention
• Corrective Action: Identify accounts trending below expectations and implement structured, documented corrective action plans. Utilize AI-assisted root cause analysis to diagnose perfor

Benefits

Additional Information

Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide. As the nation's most advanced 503A compounding pharmacy and FDA-registered 503B outsourcing facility, we're redefining what's possible in personalized medicine and pharmaceutical manufacturing. We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc. 5000 List for 2025. Our strength is built on four core values: People, Quality, Service, and Innovation. Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care. From manufacturing and quality control to distribution and customer experience, our teams work together to raise industry standards, expand access to critical medications, and improve outcomes for patients and providers across the country. At Empower, joining our team means more than starting a new role. It means becoming part of a mission-driven organization that's transforming healthcare at scale. We invest deeply in our people, encourage bold thinking, and create opportunities for growth, leadership, and innovation at every level. Your ideas matter here, your development is supported, and the work you do has a direct impact on the lives of millions. If you thrive in a fast-moving, purpose-driven environment where innovation, collaboration, and ambition come together, Empower Pharmacy is the place for you. Let's transform healthcare together. Position Summary: The Account Manager, West drives revenue retention and expansion across a defined portfolio of provider accounts, directly impacting Empower's commercial performance, customer loyalty, and patient access to specialized therapies. This role owns end-to-end account strategy, relationship management, and performance against revenue baselines within a dynamic, highly regulated 503A/503B compounding environment. Leveraging AI as a force multiplier, the role enhances speed, scale, insight generation, and decision-making across account planning, risk identification, and opportunity execution. Operating within a hyper-growth context, the Account Manager partners cross-functionally to remove barriers to service excellence while elevating provider experience. Success requires P80-P90 talent characterized by strategic thinking, disciplined execution, proactive ownership, and strong learning agility to navigate evolving products, regulations, and customer expectations while consistently delivering measurable business outcomes.

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