Sales Consultant
External
Miele · Mayfair Experience CentrePrepare for this interview
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About the role
Based in our Mayfair Experience Centre in London, you will join a premium retail environment where we focus on inspiring and delighting our customers through exceptional service and memorable experiences. Our beautifully designed space showcases a curated collection of luxury lifestyle appliances, offering a personalised and intimate setting for both consumers and partners. We continue to evolve our workplace and culture in line with our world-renowned products. Join a business that has been shaping excellence since 1899 and help us live our philosophy of 'Immer Besser' every day.
Responsibilities
- You will guide customers through detailed consultations, managing the full journey from initial enquiry through to purchase and post-sale support
- Through a strong understanding of customer needs, you recommend tailored appliance solutions that enhance their lifestyle and home environment
- Delivering home economist-style cooking demonstrations, you will bring our products to life and showcase their practical benefits in real-life scenarios
- With a focus on creating memorable in-store experiences, you use hands-on demonstrations and storytelling to build strong emotional connections with customers
- As part of the Experience Centre team, you will contribute to events that drive engagement, footfall, and sales while maintaining exceptional retail standards
- With attention to detail, you ensure showroom standards remain exceptional, with appliances immaculately presented, fully operational, and supported with accurate information
Requirements
- Proven experience in a retail sales role with a strong track record of achieving targets and delivering measurable results
- Confident consultative selling approach with the ability to adapt to different customer needs and manage the full sales cycle
- Experience delivering product demonstrations, providing home economist experiences that engage and inspire customers
- Passion for food, cooking, and premium home appliances, with the ability to create memorable and personalised experiences
- Strong communication and relationship-building skills, with confidence engaging high-end clientele across multiple touchpoints
- A team-focused mindset with flexibility, adaptability, and a proactive approach to supporting business needs
- Working Hours
- This is a part-time, permanent position working 30 hours per week across four days
- Flexibility is required to meet the needs of the business which will include evening and weekend work
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