Director, Workplace Experience & Real Estate

About the role

As our company scales, we're hiring for a Director, Workplace Experience & Real Estate to lead the strategy, growth, and operations of our workplace footprint across Cambridge, New York, San Francisco, and Los Angeles. This is a highly cross-functional leadership role that blends and scales real estate strategy, financial analysis, employee experience, facility operations, and workplace security. You'll own how our environments function and feel, ensuring every Suno workspace supports creativity, collaboration, operational excellence, our culture, and employer brand. Reporting to the VP, People and serving on the People Leadership Team, you'll partner closely with leaders across Operations, Finance, IT, Security, Internal Communications, and Brand & Creative to build and maintain exceptional workplaces that scale with the business. This role is based in New York City or Cambridge and will require regular travel between offices. We're looking for a builder: someone strategic enough to think long-term, operational enough to execute flawlessly, and hands-on enough to solve problems in real time. Checkout the Suno version of this role here! https://suno.com/s/QwZZ3LYC4pZmSXFS

Responsibilities

• Real Estate Strategy & Expansion
• Lead Suno's real estate strategy and workplace footprint planning across existing and future office locations.
• Drive end-to-end office sourcing, evaluation, lease negotiation, build-out, and launch processes for new and expanding spaces.
• Partner with executive leadership to align workplace investments and geographic strategy with company growth plans.
• Build scalable frameworks for occupancy planning, workplace standards, vendor procurement, and operational consistency across locations.
• Manage relationships with brokers, landlords, architects, project managers, and external partners.
• Workplace Operations & Safety
• Oversee day-to-day operations across all Suno offices, ensuring spaces are functional, welcoming, safe, and high-performing.
• Lead workplace programs and processes spanning facilities management, office services, maintenance, security coordination, and employee support.
• Partner closely with IT and Security teams to ensure seamless workplace infrastructure and operational readiness.
• Develop systems and standards that create consistency while allowing flexibility for local office needs.
• Own operational readiness planning for workplace disruptions, including major weather events, transit interruptions, utility outages, civil unrest, and other emergency situations.
• Monitor local authority guidance and health and safety recommendations across office locations, ensuring Suno offices remain compliant, prepared, and employee-centered.
• Build and maintain clear incident response playbooks and communication protocols to support employee safety and business continuity during emergencies.
• Workplace Experience, Culture & Communications
• Shape an exceptional employee experience through thoughtful workplace design, hospitality, and operational excellence.
• Ensure Suno offices reflect and reinforce our culture, creativity, and brand identity across every employee touchpoint.
• Partner closely with Internal Communications and Employer Branding teams to integrate the Suno brand into workplace programming, office outfitting, signage, events, and in-office experiences.
• Develop communication rhythms and local office programming that keep employees informed, connected, and engaged with what's happening across their workplaces.
• Partner with People, Recruiting, and Internal Events teams to support onboarding, programming, offsites, and employee experiences.
• Own hospitality standards, office amenities, food & beverage programs, and workplace services across locations.
• Anticipate organizational needs and proactively solve operational challenges before they impact employees.
• Vendor, Budget & Contract Man

Benefits

Additional Information

About Suno We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfilment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world. Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it's incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible. Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

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