Cintana Transfer Specialist

Requirements

• Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
• Job Description:
• Position Salary Range:
• $65,000 to $75,000 per year
• .
• Essential Duties:
• Student Success and Pathway Management
• Monitor and support student progression through transfer pathways, from prospective applicant through enrollment, retention, and degree completion, identifying and addressing barriers to success.
• Collaborate with academic advisors and partner university personnel to resolve student pathway issues, including plan-of-study concerns, transfer credit questions, and academic progression challenges.
• Develop and deliver training, resources, and guidance to advisors and partner institution staff to support effective pathway implementation and student success.
• Admissions and Enrollment Management
• Facilitate and monitor the admissions and enrollment pipeline for students transferring from ACI partner universities.
• Coordinate with admissions, enrollment services, academic units, and partner institutions to ensure efficient processing, communication, and onboarding of students.
• Track enrollment activity and trends, providing operational support to improve applicant conversion, matriculation, and student engagement.
• Data Management and Continuous Improvement
• Maintain accurate student and program records and monitor key metrics related to enrollment, retention, persistence, and student success.
• Develop reports, dashboards, and data summaries to support decision-making, program assessment, and stakeholder communication.
• Identify opportunities to improve processes, reduce barriers, and enhance the transfer student experience through data-informed recommendations and operational improvements.
• Experience supporting transfer students, articulation agreements, pathway programs, dual-degree programs, or international student mobility initiatives.
• Experience in higher education advising, admissions, enrollment management, student success, transfer services, especially for international students.
• Experience managing complex projects involving multiple stakeholders, departments, or external partners.
• Experience collecting, analyzing, and reporting student enrollment, retention, persistence, graduation, or other student success metrics.
• Experience developing and delivering training sessions, workshops, webinars, or resource materials for advisors, staff, or external partners.
• Experience creating and maintaining process documentation, operational procedures, or workflow guides.
• Experience using student information systems, CRM platforms, and reporting tools, preferably PeopleSoft, Salesforce, Airtable, and/or Hubspot.
• Experience analyzing data and preparing reports, dashboards, or presentations to inform decision-making and program evaluation.
• Experience managing multiple projects, deadlines, and competing priorities with a high level of accuracy and attention to detail.
• Ability to build effective relationships across diverse cultural and institutional contexts.
• Demonstrated commitment to student success and customer service excellence.
• Working Environment:
• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Frequently required to stand for varying lengths of time and

Additional Information

Job Profile: Administrative Operations Specialist 3 Job Family: Administrative Operations Time Type: Full time Max Pay - Depends on experience: $75,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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