Engineering Manager - Government Cloud

Responsibilities

• Manage an engineering team of 3-6 infrastructure and software engineers responsible for the technical ownership of our Government Cloud offering.
• Support the growth and development of engineers across all levels of experience through regular feedback, coaching and mentorship.
• Work with colleagues across GTM, CS, and Security to plan and prioritize the projects that get us to authorization and keep us there, helping break them down into manageable tasks and milestones.
• Facilitate useful communication between your team, other Product & Engineering teams, and other departments at Tines, acting as a key stakeholder in product features beneficial to our Public Sector customers.
• Enable your team to act as the ultimate point of escalation for technical issues in our government environments, including directly engaging with Public Sector prospects and customers where necessary.
• Contribute to technical discussions, while preserving autonomy for engineers.
• Help make our engineering processes effective and efficient, including the change control and review practices a compliance-regulated environment depends on.
• Work on attracting and recruiting great engineers to our team.
• Foster a culture of inclusion, ambition, and collaboration.
• Maintain technical familiarity through direct work on smaller, lower-priority engineering tasks.
• Projects you might work on
• Designing the infrastructure-as-code library for GovCloud customer provisioning - a repeatable process to stand up an isolated environment with all required AWS services pre-configured with FedRAMP-required encryption and logging.
• Building the CI/CD pipeline that promotes container images from development through staging to GovCloud production, with vulnerability scanning gates and change control documentation baked into the workflow.
• Creating operational runbooks for customer provisioning, incident response, patching, and disaster recovery that satisfy our assessment requirements.
• Setting up monitoring dashboards and alarms that feed into a Tines tenant for automated incident triage - using our own product to operate our government infrastructure.
• Building IAM structures and permission boundaries that let engineers deploy and debug in production while maintaining least-privilege access required for compliance.
• Monitoring, scaling, and ope

Benefits

Additional Information

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results. Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it's popular with security, IT, engineering, finance, and other security-focused teams. At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We're excited about what's next, and we're looking for others to join us on our journey. Engineering Manager - Government Cloud We're hiring an Engineering Manager for a new Government Cloud product team. This new team will be responsible for building and operating product features and functionality related to: Building and operating the AWS GovCloud environments that host Tines for Public Sector customers Standing up support for highly secure, isolated, and air-gapped networks - our Government Cloud offering Authentication and access methods required by federal agencies (e.g. smart card / CAC-PIV) Audit logging, records retention, and in-product features that make audits, compliance validation, and evidence collection easier Continuous monitoring, vulnerability management, and the documentation and evidence needed for FedRAMP and CMMC authorization Acting as the escalation point for operational and compliance challenges across our government environments As the Engineering Manager for this new team, your job is to help ensure Tines stays a great place to be an engineer. This role is about supporting your team, helping them be effective, growing our organization, and fostering a healthy team culture. Location: You can work fully remotely from anywhere in the US with a preference for being based in the Greater Boston Area. Here, you can make use of our Tines office space in downtown Boston to meet up with other members of the MA engineering team when you wish. Due to the nature of this role and associated U.S. Government customer requirements, applicants must be U.S. citizens and must perform work while located within the United States.

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