Assistant Director of Sales
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About the role
Sales Strategy & Business Development: Develop and implement comprehensive sales strategies to drive revenue across the of hotel. Identify and pursue new business opportunities, focusing on corporate, group, and leisure segments. Maintain and strengthen relationships with key clients to ensure repeat business and satisfaction. Account Management: Serve as the primary point of contact for major accounts, ensuring their needs are met and expectations exceeded. Negotiate and manage contracts, ensuring favorable terms for the hotel while meeting client requirements. Monitor account performance, providing regular reports and insights to senior management. Collaboration & Coordination: Work closely with the marketing team to develop promotional materials and campaigns tailored to target markets. Coordinate with the revenue management team to optimize pricing strategies and availability. Collaborate with operational departments to ensure seamless service delivery for clients. Financial Management: Develop and manage departmental budgets, ensuring financial targets are met. Analyze financial data to inform business decisions and identify areas for improvement. Ensure timely and accurate billing and collection processes for accounts. Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property. Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company's Heartist service culture to be responsive, respectful and deliver a great experience. Leading Myself Positive Orientation Operational Decision Making Self-Development & Management Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change Experience/Certificates/Education Experience: At least 3-5 years of experience in Sales and revenue management or related roles in the hospitality industry, ideally in hotel setting. Education: Bachelor's Degree in Hospitality Management, Business Administration, or a related field. Skills & Attributes: Strong knowledge of Sales and revenue management principles, including forecasting, pricing strategies, and market segmentation. Experience with Sales and revenue management software proficiency in using Excel for data analysis and reporting. Solid understanding of hotel distribution channels, GDS systems, OTAs, and direct booking platforms. Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills to collaborate effectively with other departments and external partners. Knowledge of the City Hote corporate hospitality market and trends would be an advantage. You will grow so fast because of development chances that will take with cooperated team Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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