Customer Service Executive (Supply Chain / 6-Months Contract) #66066

Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.
• APPLY NOW!!!
• At least 1-year of experience in Customer Service or Sales Support.
• Excellent communication skills.
• Competent with MS Office and computer skills.
• Kindly apply through ANY of the following methods:
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #66066 on the email subject.
• Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Additional Information

Job Description Industry/ Organization Type: Supply Chain Position Title: Customer Service Specialist Working Location: Tampines (Transport Provided) Working Hours: 5 Days, Monday - Friday (8am - 5pm) Salary Package: Basic Salary Duration: 6-Months Contract

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