Supervisor

About the role

We are looking for an experienced Compliance Supervisor to join our team in Birmingham. You will be responsible for overseeing day-to-day compliance activity across tenanted and void domestic properties, ensuring all statutory and regulatory requirements are met safely, on time and to a high standard. This includes supporting the management of compliance processes such as gas, electrical, and other safety programmes, coordinating workloads, reviewing certification and documentation, carrying out quality checks, and providing guidance to operatives and subcontractors. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to play a key role in ensuring safety and compliance across our housing stock. We're looking for someone who is organised, detail-focused and proactive, with a passion for maintaining high standards, driving performance and ensuring full compliance while delivering a positive service for customers and stakeholders.

Responsibilities

• Ensure all compliance works are completed safely, within required timescales, and in line with regulatory and quality standards
• Carry out regular site visits and audits to monitor compliance performance, resolve issues, and support continuous improvement
• Coordinate resources, operatives, and subcontractors to meet compliance targets and contractual obligations
• Manage work schedules, ensuring inspections, servicing, and remedial actions are completed on time
• Ensure full compliance with Health & Safety regulations, company procedures, and relevant legislation (e.g. gas and electrical safety standards)
• Review certification, documentation, and records to ensure accuracy and full audit compliance
• Carry out quality inspections and ensure corrective actions are implemented where required
• Identify training needs and support development to maintain competency levels across the team
• Enforce HR policies including attendance, conduct, and performance standards
• Monitor and manage company assets including vehicles, tools, PPE, and compliance-related equipment
• Oversee material usage and ensure cost-effective delivery of compliance works and remedials
• Use system reports and dashboards to track compliance performance, risk areas, and service delivery
• Act as a key point of contact for residents, ensuring clear communication and resolution of compliance-related queries
• Liaise with client representatives, subcontractors, and suppliers to coordinate programme delivery and maintain compliance standards
• Support audits, mobilisations, and service improvement initiatives to strengthen compliance performance
• Assist with budget control, forecasting, and identifying efficiencies within compliance delivery
• Provide cover for other supervisors during absence or peak workload periods
• Attend toolbox talks, compliance briefings, training sessions, and company meetings
• Ensure all activities reflect company values and maintain a professional, safety-first approach at all times
• Role Criteria:
• Previous experience in a Compliance Supervisor or similar role within housing or property maintenance
• Proven track record of managing, monitoring, and reporting on compliance activities (e.g. gas, electrical, and other statutory requirements)
• Experience overseeing compliance programmes within occupied properties, including planned servicing and remedial works
• Full, valid UK driving licence
• Strong understanding of Health & Safety regulations, including COSHH and relevant compliance legislation (e.g. gas and electrical safety standards)
• Working knowledge of compliance systems, certification processes, and audit requirements
• Excellent interpersonal and communication skills
• Effective people management with the ability to lead, mentor, and develop teams
• Strong attention to detail with a focus on accuracy in documentation and compliance records
• Customer-focused with a commitment to delivering safe, compliant, and high-quality services
• Problem-solving mindset with a proactive, risk-aware approach
• Strong planning and organisational skills, with the ability to manage multiple compliance workstreams
• Confident decision-making, particularly in relation to compliance risks and prioritisation
• Ability to build strong relationships and influence across teams, clients, and stakeholders
• IT literate with confident oral and written co

Benefits

Additional Information

Annual salary: up to £40,000.00 Supervisor - Compliance Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £40,000 + company van and fuel card Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams.

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