Medical Record Assistant

About the role

We are currently hiring for a Medical Record Assistant to join BlueCross BlueShield of SC. In this role as a Medical Record Assistant, you will be responsible for the maintenance and processing of requests of medical records, provide support to the nurse review staff, provide data to management that is necessary for monitoring all incoming claims and/or medical records, and database maintenance and new claim receipt are critical functions of this position. Location: This position is full-time (40 hours/week) Monday-Friday, from 7:00 am : - 4:00pm and will be fully remote in South Carolina after an on-site training period.

Responsibilities

• Receives new claims, provides status, and routes all claims to appropriate nurse for review.
• Orders all requested medical information using the appropriate system as requested by the nurse. Closes claims and loads any instructions to the processor.
• Receives and date stamps all medical information. May assign image numbers and scans for on-line viewing by nurse.
• Updates information in the appropriate system for all records when requested/received. Assists with priority requests and research.
• Maintains database and appropriate claims system along with various logs.
• Reactivates claims when records are received for claims that were previously closed for records. May image and load information with issue and disposition of claim.
• To Qualify for This Position, You'll Need the Following:
• Required Education: High School Diploma or equivalent
• Required Work Experience: 2 years administrative support, insurance related field, or combination of both.
• Required Skills and Abilities: Excellent verbal and written communication skills. Excellent customer service and organizational skills.
• Good judgment and and analytical skills.
• Proficiency in spelling, grammar, punctuation. Ability to handle confidential or sensitive information with discretion.
• Our Comprehensive Benefits Package Includes the Following:
• We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.
• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more
• What We Can Do for You:
• We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.
• Equal Employment Opportunity Statement
• If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
• We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information .
• Some states have required notifications. Here's more information .

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