Production Event Staff - Forest Hills Stadium

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Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer! Forest Hills Stadium is located centrally in Forest Hills, within the borough of Queens, NY, a short distance from frequent service by several rail lines. During its first heydey in the 1960s and 70s, the stadium hosted The Beatles, The Rolling Stones, Bob Dylan, Barbra Streisand, and Simon and Garfunkel. Today, icons such as Paul Simon, Alabama Shakes, and Mumford & Sons are back onstage. The stadium operators are proud of their long term vision to bring Forest Hills Stadium to its rightful position in the upper echelon of New York and American musical experience . PRODUCTION ASSISTANT Position Summary: This position is responsible for executing various operational elements around the venue. Production Assistant responsibilities include activation set up, operating points of sale, and assisting guests when issues/problems arise. Essential Functions: Performs Front-of-House Operations including signage deployment, site fixture placement, activation setup, etc. Staffing Guest Services, Cash to Card Kiosk & Venue Bag Check Assist guests with directional and informational inquiries by demonstrating strong knowledge of the facility, seating, and event(s). Facilitate VIP Parking and entry Assist Other Departments as Needed (Artist Hospitality, VIP Programs, Merchandise, Ushers, etc.) Assist with administrative duties including signage creation, inventory and credentials. Perform other various duties as required or requested by supervisor to fulfill show needs Required Qualifications: A minimum education level of: High School Diploma or its equivalency A minimum of 1-2 years of related work experience Strong problem-solving skills Customer service orientation Willingness to learn and adapt Team oriented and willingness to assist others Must be able to take direction and execute instruction accurately Excellent communication and interpersonal skills Previous live music production experience is a plus Must be able and willing to work evenings, weekends and holidays on a Part-Time basis Must be able to commit to a minimum of (15) events throughout the season (approx. 25-30 shows from May to Oct) Pay Scale: $21.22 OPERATIONS COORDINATOR Position Summary: The Production Assistant Manager is responsible for managing the Production Assistant team in executing various operational tasks to ensure that the venue is show ready and remains operating smoothly through the conclusion of the evening. Essential Functions: Assist supervisor in management of Production Assistant team. Address escalated guest complaints and/or concerns. Communicate within the department and with other departments regarding issues including but not limited to ticketing, ADA requests, guest behavior, guest injuries/illness, broken equipment, safety hazards, VIP guests, etc. Assist Other Departments as Needed (Artist Hospitality, VIP Programs, Merchandise, Ushers, etc.) Assist with administrative duties including prepping show day materials and taking inventory. Perform Front-of-House Operations including signage deployment, site fixture placement, activation setup, etc. Perform other various duties as required or requested from supervisor to fulfill show needs. Required Qualifications: A minimum education level of: High School Diploma or its equivalency A minimum of 2-3 years of related work experience Strong problem-solving skills Customer service orientation Willingness to learn and adapt Team oriented and willingness to assist others Must be able to take direction and execute instructions accurately Excellent communication and interpersonal skills Previous live music production experience required Must be able and willing to work evenings, weekends and holidays on a Part-Time basis Must be able to commit to a minimum of (25) events throughout the season (approx. 25-30 shows from May to Oct) Pay Scale: $28.50 Bonus: This position is not eligible for a bonus under

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