Support Worker - Supported Living Service - Enfield EN1

About the role

About Outward For 50 years, Outward has been providing high-quality support and care services to vulnerable people across London, predominantly in North and East London. Established by families seeking alternatives to institutional care, we've grown into a respected provider of person-centred support for adults with learning disabilities, autism, mental health needs and complex needs. We support over 1,000 people across nine boroughs, guided by our core values: engage, enable and empower, and we work in partnership with individuals and their families to promote choice, control and inclusion. Outward is proud to be an accredited Living Wage Employer . This means we are committed to paying the Real Living Wage - not just the government minimum or national living wage - to our frontline Support Workers and other eligible staff. We recognise the value of the work our teams do, and we are committed to ensuring fair pay that reflects the true cost of living. The Real Living Wage is updated annually by the Living Wage Foundation, and Outward remains committed to aligning our pay accordingly. About the Role We are looking for dedicated, enthusiastic and compassionate Support Workers to join our supported living services. You will support adults with autism and learning disabilities who live either independently in their own flats or in shared accommodation. This is a hands-on role where you will spend your time supporting people with everyday life activities, from developing essential life skills and accessing the community, to personal care and wellbeing. No previous professional care experience is required. If you have personal experience of care or simply a strong desire to support others, we'll provide you with training, including in Positive Behavior Support (PBS). This role includes working evenings, weekends and bank holidays, on a Rota basis. Your Responsibilities: Supporting people we work with (People We Support) - Deliver high-quality care and support to individuals in line with their support plans and risk assessments - Enable people to access the community, develop independence, and pursue interests and goals - Support with daily living, including personal care, meal preparation, budgeting and household tasks - Act as a keyworker, maintaining regular contact and building meaningful relationships - Encourage participation in planning services, recruitment and feedback opportunities - Uphold dignity, respect and choice in all support activities Financial and contractual responsibility - Follow all financial procedures and policies, including appropriate use of petty cash - Ensure value for money in all purchases and day-to-day activities - Support the people we support to manage their finances responsibly and securely - Promptly report any concerns regarding financial safety or signs of financial abuse to your line manager - Record support hours accurately and notify your manager if any planned support is not delivered - Encourage and support participation of the people we support in recruitment and service development - Take personal responsibility for keeping your knowledge and skills up to date Service delivery - Ensure delivery of safe, high-quality, person-centered support-this may include lone working - Follow support plans, risk assessments, and organisational policies and procedures at all times - Monitor and report any changes in the needs or wellbeing of the people you support - Maintain up-to-date, accurate records and complete all documentation to a high standard - Inform your manager of any concerns, risks, or gaps in care, and escalate where necessary - Provide both direct and indirect care across multiple services if required - Be available to work flexibly, including evenings, weekends and bank holidays, as part of a rota - Carry out personal care tasks safely and appropriately, and guide others in best practice where required - Develop positive working relationships with families and external professionals - Attend and complete all essential training and apply learning in your daily practice Positive Behavior Support (PBS) - Promote and embed a PBS approach that focuses on improving quality of life, inclusion and participation - Use proactive strategies to understand and meet the needs of individuals who may display behaviors of concern - Work in partnership with individuals, families, and professionals to implement PBS plans - Take part in reflective practice and training to continuously improve your understanding of PBS - Help create a supportive environment that reduces distress and promotes wellbeing Teamwork and safeguarding - Work collaboratively with colleagues, families, and professionals to deliver joined-up care - Support the induction of new team members, apprentices and volunteers - Attend team meetings and contribute to service improvements - Understand and follow all safeguarding procedures and respond appropriately to incidents or concerns - Promote the health, safety and

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