Counselling Support and Outreach Coordinator - Wiltshire, Dorset, Hampshire and the Isle of Wight

About the role

Job title: Counselling Support and Outreach Coordinator - Wiltshire, Dorset, Hampshire and the Isle of Wight Reports to: Therapies Assessor and Service Manager Salary: Salary of £26,227 per annum Post No: 2WCSOCFT1 Objective: 2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. Aims: Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite Ensure that bereavement boxes are available at each of these hospitals Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person Provide support to individuals who witness the sudden death of a child or young person Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person To advocate and campaign on behalf of suddenly bereaved families Context of role: 2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. Main duties: Service: To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team To contact all individuals within 48 hours of receiving To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness To set up, coordinate and support in the delivery of the focus support groups To plan, organise and attend bi-monthly family and sibling events To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals General: To be responsible for organising own work agenda, time management and administration To keep clear and up to date records on database of activities with families and any ensuingaction To promote the on-going work and continued support that 2wish can offer To work as part of a team providing support to suddenly bereaved families To work alongside support team and maintain a seamless approach to service delivery To maintain a high degree of confidentiality in accordance with the charity's policies To show respect and sensitivity for the cultural and religious beliefs of families To undertake learning opportunities and seek them out for the team To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken. This role is subject to a DBS check. What we do for you: Contract type: Permanent Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable. Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s. Location: This post is hybrid based with some travel across the region you are covering, as well as the office. Additional benefits for our employees: An 'Employee Assistance Programme, ' including wellbeing support Free park

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