Member Support Consultant - Brendale (Pre-sales opportunity)

About the role

Sales Consultants (known at Goodlife as Member Support Consultants/MSCs) are the energy behind our clubs. They're often the first person someone meets when they walk through the doors; the person who helps them take that first step toward a healthier, stronger life. As an MSC at our brand-new Brendale Club (opening late 2026) , you will play a key role in building a thriving new fitness community during the exciting pre-sales period (and beyond), acting as a brand ambassador for what will be North Brisbane's largest fitness and wellness facility. You'll connect with prospective members, bring the club to life through compelling conversations, and help them see the value of joining a state-of-the-art space featuring the latest in fitness and wellness innovation. This includes Revive Recovery (with infrared sauna, ice baths, red light therapy, and massage chairs), Reformer Pilates, Les Mills Ceremony Studios, and a high-performance training zone. Through your energy, product knowledge, and ability to build genuine relationships, you will drive membership growth and create an engaging, welcoming environment that sets the foundation for a strong and lasting community. This is a fast-paced, people-first role where your energy and drive make a real difference. You'll be the driving force behind new memberships at your club, meeting new people, inspiring them to start their fitness journey, and helping them commit to a healthier lifestyle. MSCs are right at the centre of the club experience; welcoming members, driving membership growth, and creating a positive, supportive environment every day. At Goodlife, you're not just selling memberships; you're helping people change their lives through health, fitness, and confidence.

Responsibilities

• Proactively contribute to club pre-sales budget leveraging value-added sales techniques to drive Goodlife's premium Diamond membership
• Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
• Achieving the required number of lead contacts via telephone to maximise sales opportunities
• Providing sales presentations and tours to prospective members
• Creating great member journeys via positive and personalised interactions
• Achieving successful outcomes to enquiries
• Opening and closing the club as per the club roster
• Active involvement in member retention programs, inspiring members to continue their fitness journey
• Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience
• About you:
• Current First Aid & CPR certificates.
• Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
• The ability to solve problems, and overcome obstacles
• Outstanding communication abilities - able to listen, understand, empathise and influence others
• Tenacity with a natural drive to achieve individual targets and team goals
• Customer focused with a desire to achieve exceptional customer outcomes
• What we can offer you:
• A career in the fitness industry is a career like no other. With Goodlife Health Clubs , the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.
• In addition, we offer:
• Base salary + uncapped commissions with realistic earnings of $65K+
• A complimentary all-access Goodlife membership
• Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
• You'll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results.
• Career paths to management and opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
• About Goodlife Health Clubs:
• As both a service provider and employer our mission is simple: Move people to achieve great things.
• Apply Now!
• Please click 'Apply' to submit a resume that details your experience, attributes, and achievements.
• Our Commitment to Diversity and Inclusion:

Benefits

Additional Information

Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives.

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