Managing Director of Technology - Austin

About the role

Human Agency is an AI-native consultancy that builds, ships, and operates alongside our clients. We don't advise from the sideline - we embed inside enterprise organizations and deploy production AI systems that do real work. Our current anchor engagement is inside one of the largest privately held construction enterprises in the United States - LLM orchestration, document intelligence, workflow automation, enterprise integration. Not strategy decks. Not innovation labs. Systems that run. We need a Managing Director of Technology to own the technical side of the house as we scale Human Agency. That means leading client delivery, making architecture calls, building the engineering team, and being the technical voice in rooms with C-suite executives. You'll work closely on strategy with both the Founder and the Managing Director of AI - but the technical execution, the team, and the platform are yours. This role requires someone who can move between writing production code and presenting to a client's CEO in the same week. If that sounds like whiplash, this isn't the right fit. If that sounds like Tuesday, keep reading.

Responsibilities

• Lead technical delivery for enterprise clients. You're the most senior technical person in the room on our biggest engagements. You decide what's feasible, design the architecture, and make sure it ships. When a client executive asks "can we do this?" - you're the one who answers.
• Own platform and infrastructure decisions. Build vs. buy, tooling, deployment, security - you make the calls. A Principal Engineer handles day-to-day infrastructure execution; you set priorities and architectural direction.

Requirements

• You've built and shipped AI/ML systems in production. Not prototypes. Not demos.

Benefits

Additional Information

Location: Remote (U.S. or Canada) Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor About Human Agency We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth. We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time. Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact. Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down. We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation. And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

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